AutoNation Toyota Pinellas Park

$300 Battery! My Toyotas are serviced here. They told me they could also do the Lexus. I was charged $292.36 for a battery. In addition there was a $22 charge fo My Toyotas are serviced here. They told me they could also do the Lexus. I was charged $292.36 for a battery. In addition there was a $22 charge for the core charge and even more money for labor. I just looked at my bill the last time I had the battery replaced by Lexus The total was $226.80 for everything. Why would I ever bring my Lexus back? For that matter I will take my Toyota elsewhere. More

Great customer service experience I was given the wrong size tires and reported the issue 3 months later. Spoke with Jon Curtis, Customer Care Manager and he told me to bring my car in I was given the wrong size tires and reported the issue 3 months later. Spoke with Jon Curtis, Customer Care Manager and he told me to bring my car in and he would take care of everything. I was able to get the correct size tires which costed more than the tires that was originally put on my car and I didn't have to pay anything out of pocket. Mr. Curtis also fixed another issue that I was having with my car with no extra charge. He stated that due to being inconvenienced, he would take care of everything. Mr. Curtis went over and beyond his job duties to make me happy. Mr. Curtis was friendly, caring and professional. Mr. Curtis was a pleasure to work with. He is indeed an asset to AutoNation Toyota. I'm a long time customer and I will continue to trust my repairs with them. More

Bad Service We left one of the 2 vehicles that were both purchased from Toyota Auto Nations . The one we left over Thanksgiving was a RAVE/4 they were to change We left one of the 2 vehicles that were both purchased from Toyota Auto Nations . The one we left over Thanksgiving was a RAVE/4 they were to change the oil & check out a noise on the left front side. when we returned from our trip we were presented with a bill for the oil change & several other things that were supposed to have been fixed. My wife went to pick the car up she was presented with an estimate of over $3000.00 they said she needed 4 new tires, a water pump and replacement of the left front axel. The was in the pick up lane, keys in the car, she though I had paid the bill on line, so she got the car and left. When she got home and told me what happened I checked the oil it was not changed, and the water pump was not leaking. I get a call about not paying the bill, they discovered nothing had been done to the car. I took it to a local repair shop, Guess what she only needed the axel replaced, got the oil changed , she did not need a water pump, and only one tire. Total $1,200,00. So that's why I will not go back for service or buy a car from Auto/Nations Toyota in Pinellas Park More

AutoMation Maintenance Service I am very impressed with the service of my Camry at AutoNarion.. Because of there maintenence, my car is in tip top shape. Not only are the workers on I am very impressed with the service of my Camry at AutoNarion.. Because of there maintenence, my car is in tip top shape. Not only are the workers on the bal, but the entire operation is soo-o.o together in how they interact with their customers...Thank you Howard for your outstanding help. What a mechanic...NITA More

Not professional after I was unhappy with new 2017 tacoma. Would not work with me after I was unhappy with purchase, GM was rude in email response and not considerate of customer. I would not return to this de Would not work with me after I was unhappy with purchase, GM was rude in email response and not considerate of customer. I would not return to this dealership. More

Overall good! it was a horrible experience with Southeast Toyota Finance, it was literally a nightmare. On the other hand, AutoNation Toyota Scion Pinellas Park was it was a horrible experience with Southeast Toyota Finance, it was literally a nightmare. On the other hand, AutoNation Toyota Scion Pinellas Park was excellent. Mr. Rahman and Steve were amazing and thank you. More

Very poor service process I had a 10am appointment on 9/22- when I arrived there were three long lines just to get up to report in to the service representative. There was not I had a 10am appointment on 9/22- when I arrived there were three long lines just to get up to report in to the service representative. There was not an "appointment only" line- I along with at least 40 others sat in our cars for almost an hour before we were close to the front of the line - I work in sales so I could not waste anymore time and needed cars to move so I could exit. No cared how long we were waiting - they said this is a courtesy service so "you get what you get" - I have another appointment this Friday - of course the woman on the phone could not tell me if they would work on my car at my scheduled time or not - she was very flip - I would not purchase or lease a car here again because of their extremely poor service department. More

Old school sales tactics new car department Outdated sales tactics, take your keys to evaluate your trade in and leave you waiting over an hour/state that the computers are running slow. Sales Outdated sales tactics, take your keys to evaluate your trade in and leave you waiting over an hour/state that the computers are running slow. Sales manager and sales eating/laughing on the inside sales floor. No one seemed to know what was going on when ask, staff was poorly informed and manager didn't seem to care. Take the ride 15 minutes north to a non affiliated Toyota dealership way less stress to deal with. This took place on 8/13/17 at 3:30 pm. I hope this helps other potential buyers to avoid a headache. More

damaged my car during a repair Toyota was always fantastic with me as long as Î had my check book in hand. But as soon as I put my check book away I saw a different side, buyer bewa Toyota was always fantastic with me as long as Î had my check book in hand. But as soon as I put my check book away I saw a different side, buyer beware. Toyota caused damage to my car during repair. When putting parts back together major wires were crimped between parts. The car seemed to run fine at first but soon after this caused shorts and a variety of ongoing problems. It wasn't until weeks later that the underlying culprit of all the problems was found and fixed. The car was at two reputable auto shops including one that specializes in wiring problems. Toyota refuses to pay for repairs saying that they should have been able to fix it themselves. In an ideal world this would be great for all, myself included but only hindsight is 20/20. Once the cause of the problem was known it made no sense for the auto shop to put everything back together and send it over to Toyota. At that point uncrimping the wires was easy and I already owed what I owe to the auto repair shops. Toyota has been noncommunicative, rude, have told me they will get back to me and do not, have lied to me. I have spent about 10,000 dollars at that dealership and I would think they would have assumed I would have spent more so I am shocked at this behavior and would not trust them. More

Excellent Service Just purchased a new Camry on Friday. Heather and her entire team were professional and courteous. They made the purchase very easy. Would definite Just purchased a new Camry on Friday. Heather and her entire team were professional and courteous. They made the purchase very easy. Would definitely recommend to purchase here. More