AutoNation Toyota Pinellas Park

The only time this place was okay was buying the car ,ypur warranty is terrible , you did not change my oil the first 6 months i had the car because you think we should waot a year or 10k miles , so i h ,ypur warranty is terrible , you did not change my oil the first 6 months i had the car because you think we should waot a year or 10k miles , so i had to go to a mechanic and pay for it myself which is not okay.then after the warranty was over i wanted a price check on basic stuff like oil changes wheel alignments to see if your worth stayi g after warranty, i never get callbacks , ypur service people ne er answer there phones or call back after leaving a messege.You guys have failed every way possible to keep me , maybe one day you will fix the problem but i will buy my newcar from a more caring company , good luck and have a happy holidays , Dean Conforti More

Customer service was outstanding especially the manager, he was young but very knowledgeable of his stuff thanks so much for an easy experience in purchasing my car. I love it! he was young but very knowledgeable of his stuff thanks so much for an easy experience in purchasing my car. I love it! More

The dealership has been my go to since I can drive. It has provided excellent service and truly a pleasure when I visit. It has provided excellent service and truly a pleasure when I visit. More

I went to have my brakes done. It took 8.5 hours . My service provider Justin did not communicate at all. I had to keep asking others for help. They didn't have the parts for my r It took 8.5 hours . My service provider Justin did not communicate at all. I had to keep asking others for help. They didn't have the parts for my rear brakes even though I requested the appointment 6 days ahead. I am looking at my receipt and it appears I was charged for rental even though my husband had paid. I went to get appointment for rear brakes as I have to go back. No answer and on line there are multiple "refused" services that no one even told me about. This is absolutely the worst service experience of my life. More

I purchased my Toyota Tacoma there 3 years ago. Everyone that I dealt with was pleasant,helpful and made me feel comfortable. Throughout my life....My word of choice and go to is "Comfortable'. Everyone that I dealt with was pleasant,helpful and made me feel comfortable. Throughout my life....My word of choice and go to is "Comfortable'. More

At purchase you are told 6 free oil changes, there should not be a problem on oil change cost when your checking out. You should not be a 2 year limit on oil changes. I'm old and do not drive much over 6,000 not be a problem on oil change cost when your checking out. You should not be a 2 year limit on oil changes. I'm old and do not drive much over 6,000 miles per year. More

I have had Toyota for years . My family and I all buy cars from here and after the experience I had 12/08/23 NEVER AGAIN!! This place has gone downhill !!! The service rep Christy My family and I all buy cars from here and after the experience I had 12/08/23 NEVER AGAIN!! This place has gone downhill !!! The service rep Christy is horrible. I was harassed from her the mechanic and I guess check in since I stepped forward. Nobody greeted me it was all “can I buy your car “ or “ you need $15k work done “. I only came in for an oil change and was harassed from 8am until 2 pm. I be sure to get my car serviced elsewhere and depart from Toyota AutoNation. More

Recently took my 2015 Toyota Avalon for an oil change to Auto Nation Toyota, Pinellas Park. As always, I ask them to please clean up the oil pan, drain plug and cartridge area afterwards. Got my car home Auto Nation Toyota, Pinellas Park. As always, I ask them to please clean up the oil pan, drain plug and cartridge area afterwards. Got my car home and had oil drip on garage floor. This is the fifth time this has happened since I purchased the car from Auto Nation Toyota. How hard can it be to run a rag over the oil change area underneath the car? I asked the service representative (Justin) if the cleanup had been done and he assured me it had. I noticed on my bill there was a $9 charge for misc. shop items and rags! Obviously, management does not care and will ignore this review like previous reviews. Professionalism severely lacking. More

Very attentive and efficient service. Everyone was super nice. Took an hour which is what I was told it would take. Satisfied with service. Thanks. Everyone was super nice. Took an hour which is what I was told it would take. Satisfied with service. Thanks. More