AutoNation Toyota Pinellas Park

I would give the rating an F or 0, but 1 is the lowest allowed. My service repair was done incorrectly & additional trip & time off work was required to get it redone. I went to Autoway Toyota Pinellas allowed. My service repair was done incorrectly & additional trip & time off work was required to get it redone. I went to Autoway Toyota Pinellas Park for diagnosis/repair of my Toyota Tundra running hot (3/4 on temp gauge), made appointment via internet for 7am & arrived on time. It was determined I needed a new thermostat & also had the rear brakes adjusted/lubed/cleaned. Total time spent waiting 3.5hrs+. Well, that evening I ran some errands & when I got home noticed coolant leaking & popped hood to find that the lower radiator hose to the thermostat was put on backwards & had been rubbing on the drivebelt/compressor causing the hose to be cut open, leaking coolant on the engine, etc. I had to take day off from work the next day & called first thing to have vehicle towed back to the dealership. Spent another 5 1/2 hrs from time of call to towing company (7am-12:30) until I made it out of the dealership again. Of course all I got was an apology & no compensation for my troubles & missed day of work. I thought taking it to an authorized dealer meant quality service from superior trained technicians, quite the contrary, they can't even do a basic radiator task that a blind monkey could have done. I knew I should have just done the work myself like I normally do (I am a competent diy'er). Stay away from them as there are better non-dealer mechanics with better skill set & level of service. More

Charlies is a great sale person. He gave what I wanted. He is very nice, and knowledgeable. He get the financing I wanted at a lower interest rate than I expected. He is very nice, and knowledgeable. He get the financing I wanted at a lower interest rate than I expected. More

Explaining every aspect of the vehicle with a through understanding of the vehicle that I could understand. Catored the vehicle for my needs, wants and price range. Very satisified with the choice and k understanding of the vehicle that I could understand. Catored the vehicle for my needs, wants and price range. Very satisified with the choice and knowing how to operate the vehicle and what the controls and buttons are there for. Very friendly, helpful, knowledgeable and would highly recommend him to anyone needing a vehicle. I have been to other Dealerships and purchased new cars before and never had anyone take the time and answer all my questions and show me all about the vehicle I was looking at and the one I purchased. When I purchased the vehicle I knew what every control in the car was and how it worked, not like other Dealers who told me to look in the book if I have questions. More

Although the cost of service seems a bit high at times, I've found that this dealership does a good job with maintenance overall. My main complaint is that the service/maintenance menu and prices at their I've found that this dealership does a good job with maintenance overall. My main complaint is that the service/maintenance menu and prices at their on-line website are not accurate nor up-to-date. At my last service appointment, the service manager could not find the service package I had found and requested on-line. He had not reviewed my car's service history and was pushing me to authorize services that (in hindsight) were not due or needed. More

My husband and I puchased two cars. John Fulop did a fantastic job.We really appreciated the great customer service from John and the entire staff. fantastic job.We really appreciated the great customer service from John and the entire staff. More

Bought 2 vehicles, and Charlie Ubas (salesman) was a amazing help I would highly recommend using him for any purchases. Charlie was very friendly and non-pushy when it came to picking out a vehicle, he amazing help I would highly recommend using him for any purchases. Charlie was very friendly and non-pushy when it came to picking out a vehicle, he was the guy that let you buy a vehicle on YOUR time not how badly he needs the sale. -Joseph.H More

Excellent Ryan Duggins and Dave D. Tacoma is great . This is about my 8th new vehicle in my life, I am 58,definitely the best dealership I have ever dealt with.I was shocked at Ryan s knowledge of the vehic is about my 8th new vehicle in my life, I am 58,definitely the best dealership I have ever dealt with.I was shocked at Ryan s knowledge of the vehicle compared to the competitions salesman.Everyone was cordial and friendly. A 10 star rating in my book.My wife also agrees with this assessment. Thank you More

Not a typical car buying experience. Everything went smooth from start to finish. No waiting all day and haggling like other dealers. John handled our concerns and had answers for all our questions. He smooth from start to finish. No waiting all day and haggling like other dealers. John handled our concerns and had answers for all our questions. He was very friendly and courteous as well as knowledgeable about the vehicle. It didn't stop with just John, as his manager Jackson and Vinnie, the finance guy, made our deal happen and worked within our budget More

I give AutoNation Toyota in Pinellas Park a perfect rating of "5" in all categories. First, our initial communication with John Fulop in internet sales was a positive experience. We knew that we want rating of "5" in all categories. First, our initial communication with John Fulop in internet sales was a positive experience. We knew that we wanted to purchase a Toyota Sequoia and John replied immediately to our request in an extemely professional manner. He provided the exact information we were looking for. As a result, we decided to purchase our Sequoia from John Fulop at AutoNation Toyota in Pinellas Park. When we arrived at the dealership for our appointment to purchase the car, John Fulop met us at the entrance and was so friendly. Next, we moved through the purchasing process very quickly and most importantly what John Fulop promised us in an email in terms of pricing of the new vehicle and trade in value of our old vehicle was exactly what we received. Additionally, the general manager stopped by where we were sitting to see if there was anything he could do as he wanted our experience to be positive. The business manager who processed the paperwork was very professional as well. Overall, our total experience purchasing a car at AutoNation Toyota in Pinellas Park exceeded our expectations. We will definitely recommend AutoNation Toyota in Pinellas Park to our friends and family. More

I have to say that this was one of the more pleasant and fun car buying experiences I ever had. John was very helpful during my shopping experience and providing multiple suggestions for me within the crite fun car buying experiences I ever had. John was very helpful during my shopping experience and providing multiple suggestions for me within the criteria I was looking for. When I arrived at the dealership he had no problem walking me from one end of the dealership to the other in search for my 'perfect' car. He even directed me in a more 'common sense' vehicle direction since I had explained my situation to him upfront. I went in with virtually no money down and a sub par trade in. I knew I probably wouldn't be walking away with my dream deal but to be honest the deal was not terrible considering the items I walked in with as I just mentioned. I also liked that even though I had my eyes on a more expensive model, Todd and John were still very interested in negotiating on the vehicle of MY choice. With that being said, the negotiating experience was not nailbiting or as stressful as previous ones I had in my life and the finance portion was a walk in the park as well. Hassan knew I wasn't made of money so didn't try to sell me any extras though he did go over the necessary add ons in case I opted to. Needless to say, I walked away very happy in a new Corolla that I know I will be driving for a very long time. More