AutoNation Toyota Pinellas Park

If you're going to need service buy your car elsewhere. The service department used to be a joy. Now it is absolutely horrible. You make an appointment for service only to be told after you arrive 10 minute The service department used to be a joy. Now it is absolutely horrible. You make an appointment for service only to be told after you arrive 10 minutes early that it's going to be hours before they can service your car. Was told by the "red shirt" "You made your appointment this morning" as if it's less important than an appointment made weeks ago. You service department made the appointment. Don't make appointments unless you can get to the vehicle! I asked to see a manager, was told there are none available at the entire Autonation complex, was told "they are in meetings". I have 2 or 3 prepaid $50 or $60 service coupons that I am forfeiting because your service department sucks and I will never be back. Also when it's time to purchase new vehicles our entire family will be looking elsewhere. Others in family have also had issues. YOUR SMUG SERVICE ADVISOR WASTED 2 HOURS OF MY TIME TODAY BUT NEVER AGAIN!!!!!!! More

Best auto buying experience ever! We just bought a Toyota Prius C from John Fulop at Auto Nation Toyota in Pinellas Park and it was by far the best auto buying experience ever. I grew We just bought a Toyota Prius C from John Fulop at Auto Nation Toyota in Pinellas Park and it was by far the best auto buying experience ever. I grew up in a GM dealership family and I am hard to impress and I was impressed. The dealership is beautiful, well staffed and the employees are very professional and well trained. We got a great deal on a great car and I am very glad that we found this dealership on the internet. We highly recommend "Big John" Fulop and Auto Nation Toyota at Pinellas Park. More

Degrading car buying experience I just purchased a new FJ Cruiser from Auto Nation Toyota. Unfortunately it was a HORRIBLE experience. Almost seven hours to buy a car! Bullied, lied I just purchased a new FJ Cruiser from Auto Nation Toyota. Unfortunately it was a HORRIBLE experience. Almost seven hours to buy a car! Bullied, lied to, cheated and worn down into submission. Low-balled on trade-in, overcharged on everything and forced to buy dealer installed items I repeatedly told them I did not want. In all fairness the salesman was O.K. and said I didn't have to buy the extra items, but the sales & finance managers were very pushy and would not remove the items. Their strategy is to wear you down until you will do anything just to get out of there! My wife and I both felt degraded and bullied. I will NEVER go back there again and would not recommend them to anyone. More

I would give the rating an F or 0, but 1 is the lowest allowed. My service repair was done incorrectly & additional trip & time off work was required to get it redone. I went to Autoway Toyota Pinellas allowed. My service repair was done incorrectly & additional trip & time off work was required to get it redone. I went to Autoway Toyota Pinellas Park for diagnosis/repair of my Toyota Tundra running hot (3/4 on temp gauge), made appointment via internet for 7am & arrived on time. It was determined I needed a new thermostat & also had the rear brakes adjusted/lubed/cleaned. Total time spent waiting 3.5hrs+. Well, that evening I ran some errands & when I got home noticed coolant leaking & popped hood to find that the lower radiator hose to the thermostat was put on backwards & had been rubbing on the drivebelt/compressor causing the hose to be cut open, leaking coolant on the engine, etc. I had to take day off from work the next day & called first thing to have vehicle towed back to the dealership. Spent another 5 1/2 hrs from time of call to towing company (7am-12:30) until I made it out of the dealership again. Of course all I got was an apology & no compensation for my troubles & missed day of work. I thought taking it to an authorized dealer meant quality service from superior trained technicians, quite the contrary, they can't even do a basic radiator task that a blind xxxxxx could have done. I knew I should have just done the work myself like I normally do (I am a competent diy'er). Stay away from them as there are better non-dealer mechanics with better skill set & level of service. More

Charlies is a great sale person. He gave what I wanted. He is very nice, and knowledgeable. He get the financing I wanted at a lower interest rate than I expected. He is very nice, and knowledgeable. He get the financing I wanted at a lower interest rate than I expected. More

Explaining every aspect of the vehicle with a through understanding of the vehicle that I could understand. Catored the vehicle for my needs, wants and price range. Very satisified with the choice and k understanding of the vehicle that I could understand. Catored the vehicle for my needs, wants and price range. Very satisified with the choice and knowing how to operate the vehicle and what the controls and buttons are there for. Very friendly, helpful, knowledgeable and would highly recommend him to anyone needing a vehicle. I have been to other Dealerships and purchased new cars before and never had anyone take the time and answer all my questions and show me all about the vehicle I was looking at and the one I purchased. When I purchased the vehicle I knew what every control in the car was and how it worked, not like other Dealers who told me to look in the book if I have questions. More

Although the cost of service seems a bit high at times, I've found that this dealership does a good job with maintenance overall. My main complaint is that the service/maintenance menu and prices at their I've found that this dealership does a good job with maintenance overall. My main complaint is that the service/maintenance menu and prices at their on-line website are not accurate nor up-to-date. At my last service appointment, the service manager could not find the service package I had found and requested on-line. He had not reviewed my car's service history and was pushing me to authorize services that (in hindsight) were not due or needed. More

My husband and I puchased two cars. John Fulop did a fantastic job.We really appreciated the great customer service from John and the entire staff. fantastic job.We really appreciated the great customer service from John and the entire staff. More

Excellent Ryan Duggins and Dave D. Tacoma is great . This is about my 8th new vehicle in my life, I am 58,definitely the best dealership I have ever dealt with.I was shocked at Ryan s knowledge of the vehic is about my 8th new vehicle in my life, I am 58,definitely the best dealership I have ever dealt with.I was shocked at Ryan s knowledge of the vehicle compared to the competitions salesman.Everyone was cordial and friendly. A 10 star rating in my book.My wife also agrees with this assessment. Thank you More

Bought 2 vehicles, and Charlie Ubas (salesman) was a amazing help I would highly recommend using him for any purchases. Charlie was very friendly and non-pushy when it came to picking out a vehicle, he amazing help I would highly recommend using him for any purchases. Charlie was very friendly and non-pushy when it came to picking out a vehicle, he was the guy that let you buy a vehicle on YOUR time not how badly he needs the sale. -Joseph.H More