AutoNation Toyota Pinellas Park

No hassle car shopping!We got great trade in value. A No hassle car shopping! We got great trade in value. A prompt greeting and help finding the perfect car actually it was the first car we were shown. No hassle car shopping! We got great trade in value. A prompt greeting and help finding the perfect car actually it was the first car we were shown. Understood what we were looking for and took us to it. )No what about this or how about that) More

We have been dealing with AutoNation Toyota for many years. We have been extremely satisfied with all facets of service from car-buying to maintenance to helpful information. Highly recommend them to years. We have been extremely satisfied with all facets of service from car-buying to maintenance to helpful information. Highly recommend them to anyone.. More

My service advisor was HOWARD DECKER. He was very patient with all my questions, and helped me make decisions about the services needed. BRIAN BANGAN (master mechanic) test drove my car, and explained many i with all my questions, and helped me make decisions about the services needed. BRIAN BANGAN (master mechanic) test drove my car, and explained many issues related to my car, who also was instrumental in helping me decide the appropriate steps to take during this service visit.. HOWARD also helped me make the tire selection appropriate for my car. At check out, he went on to answer my final questions. I was very pleased with the service, the final price, and concern for me as a customer. More

Excelent service and good employees. They just find the perfect payment for my car and the pacience with me was amazing (I'm a spanish speaker). I fall in love with the Toyota C-H and they let me tasted an perfect payment for my car and the pacience with me was amazing (I'm a spanish speaker). I fall in love with the Toyota C-H and they let me tasted and everything. Answered all my questions polately. Truly recomended! More

Anthony and the service team saved our trip. While visiting the Tampa Bay area from Boston, our Tacoma developed an issue and would not go over 40 mph, Anthony got us on the service schedule and disc visiting the Tampa Bay area from Boston, our Tacoma developed an issue and would not go over 40 mph, Anthony got us on the service schedule and discussed what possible problems might be causing the issue. He arranged a rental car and sent us text updates through the day. Finding a trustworthy and flexible service center took a lot of the stress out of car trouble while far from home. We are glad they were there. More

Mike, Barrington & Raza were pleasant, courteous & informative. Overall, they were excellent.. filler, filler, filler, filler, filler, filler, filler, filler, filler. Filler, filler, filler, filler, informative. Overall, they were excellent.. filler, filler, filler, filler, filler, filler, filler, filler, filler. Filler, filler, filler, filler, filler More

Fantastic customer service. Barrington P made a customer for life. Both he and John were great to work with. Excellent dealership. I don’t leave reviews very often unless there’s something exceptional that for life. Both he and John were great to work with. Excellent dealership. I don’t leave reviews very often unless there’s something exceptional that happens. This experience by far has exceeded my expectations. More

Warning: Do Not buy a vehicle online/from Out of State from Autonation or this dealership! I just purchased a used Toyota FJ cruiser (only 52K miles) from Autonation Pinellas Park Toyota sight unseen aft from Autonation or this dealership! I just purchased a used Toyota FJ cruiser (only 52K miles) from Autonation Pinellas Park Toyota sight unseen after finding it advertised online. The sales personnel involved were all very pleasant and the transaction was smooth. The problem was after delivery. The vehicle was transported from the dealership and arrived to me 12 days after purchase. I didn’t drive it the first two days because of rain but by the third day when I drove it the check engine light was on (after less than 10 miles of total driving). I emailed the used car sales manager and he told me to take it to the closest AutoNation dealership. That was 200 miles from me and none of the three AutoNation dealerships in that city were Toyota dealers. I emailed him back and he said it didn’t matter as any AutoNation dealer would do. So, I drove 200 miles to a AutoNation Honda dealership and a very nice service advisor said what should have been done was I should’ve been given a warranty claim number so that I can take it to the closest Toyota dealership near me to have them evaluate the problem. He also said his Honda dealership did not have the diagnostic equipment to determine what the problem was and said he would have to outsource it to a local Toyota dealership himself. He did provide me with a claim number and I took it to my local Toyota dealership who noted that one of the Catalytic converters was bad. The Toyota service advisor contacted Autonations’ claim department and was told that catalytic converters are not covered under any of their warranty policies. Replacement cost would be an excess of $1,000. I then wrote a letter to the Pinellas Park dealership and asked them to consider paying “all or Part” of the catalytic converter replacement cost. I then followed up with a phone call to them again and the request was denied. FYI - AutoNation has a “Five day No questions asked return on any vehicle purchased.” If I had been a local buyer then I assume I would’ve been able to bring the vehicle back to the dealership and they would’ve repaired it. But if you are from Out of State the Five Day period will most likely expire before the car is even delivered to you. So, my words of warning to anyone considering buying online or Out of State from AutoNation or in particular this dealership is that you should realize that any problem with the vehicle will be your problem. My problem occurred within the first 10 miles of driving the vehicle and you would expect a dealership to step up and do the right thing. I understand perfectly that catalytic converters are not covered under extended warranty’s BUT ANY problem that occurs within the first 3 days or 10 miles of driving after delivery of a newly purchased vehicle should be covered. You have a false sense of security based on Autonations’ 5 day policy and 90 day warranty. So, the used car manager said that if I could bring it back and he would repair it, but since I live 900 miles away he knows that won’t happen. Keep that in mind when you are considering buying Online/Out of State from an Autonation dealership. This dealer could have easily made a small concession by supplying the Catalytic converter and I would have paid the installation and they would have had a happy customer. So, remember Autonations’ claim of service at any of their dealerships is very misleading and rings hollow as exampled by my taking it to the closest dealership to me. And need I say more about their warranty coverage. I am sure that Pinellas Park Toyota will post their standard response to this complaint of we regret your experience with us but please reach out to our General Manager…. They have my email address and phone number. At this point, I do not expect Autonation will reconsider covering any of the cost of this repair and my only motivation in writing this is to make other prospective Autonation buyers aware of these issues which should give them pause. Sincerely, Edwin Dodd, M.D. More

Love the dealership, love my service rep howard, he's the best. The sales guy was very accommodating. A great place all the way around. 👍 best. The sales guy was very accommodating. A great place all the way around. 👍 More