AutoNation Toyota Pinellas Park

My interaction with my service advisor, Barry was top notch. I had the shuttle take me home while I waited for my car. The shuttle driver, Steve what's less than ideal. He did not have an ounce customer notch. I had the shuttle take me home while I waited for my car. The shuttle driver, Steve what's less than ideal. He did not have an ounce customer service skills. he called me from his phone to let me know who is ready. I asked him where we should meet, he told me at the service desk. I walked the 20 feet to the service desk and he was not there. Instead he was out smoking. When he got in the car he reeked of smoke. I moved from the front seat to the backseat to try to distance myself. He dropped the first passenger off and then took me home. He rolled through the four way stop and was and receptive when either of us gave him directions to our home. I think you should rethink him in this role. I have always had exceptional customer service from your facility. My return trip in the shuttle was excellent. If it had not been for Steve, you would've received a five star review. More

I have used AutoNation Toyota for service for the past nine years since I moved to Florida. Their service is exemplary! I have the last Solara convertible made and I plan to keep it until it dies. My s nine years since I moved to Florida. Their service is exemplary! I have the last Solara convertible made and I plan to keep it until it dies. My service advisor Paul makes sure that day is long into the future. More

I have no problem with the dealership just the service manager I worked with. He was not very personable like most of the people there. He seemed to be bothered that I was there. Did not give my any in manager I worked with. He was not very personable like most of the people there. He seemed to be bothered that I was there. Did not give my any information about what was done to the car and just yelled my name across the waiting room that the car was done where other service managers would come over to people and go over the service that was done. I take my car there for service because I have the service plan but will be sure not to make my appointment with Gary again! More

Clean. Professional. Wait time is avg. 4hrs for service. They offered to give me a trade in value of my tundra. Two employees took pics of my truck and never talked to me about the value of my truck. They offered to give me a trade in value of my tundra. Two employees took pics of my truck and never talked to me about the value of my truck. More

Good show! Had a problem w/ my 2020 Camry that turned out to be a computer programming error at the factory, easily corrected by the Mastertech here at AutoNation via their internet connectivity with Toyota. to be a computer programming error at the factory, easily corrected by the Mastertech here at AutoNation via their internet connectivity with Toyota. No Harm no foul, just a two hour no cost wait drinking AutoNation coffee! More

I receive great service from start to finish. My service advisor Howard is the best and always updating me as the car is being serviced. advisor Howard is the best and always updating me as the car is being serviced. More

Good experience all around, Working with Barry is always a pleasure. Staff is always friendly and greet you with a smile. Never have to wait too long. always a pleasure. Staff is always friendly and greet you with a smile. Never have to wait too long. More

The staff that advises you is good, they help you a lot, but the manager is too demanding with the issue of financing ,but i like mi card but the manager is too demanding with the issue of financing ,but i like mi card More