AutoNation Toyota Pinellas Park

I’ve been to plenty of dealerships in my life whether it was for my own personal vehicle or for that of a family member of for the business and I can honestly say that I’ve never had an experience like this was for my own personal vehicle or for that of a family member of for the business and I can honestly say that I’ve never had an experience like this one. We worked with Dylan and we arrived in the pouring rain and this man was waiting outside with great energy and a smile on his face. It’s the little things you know? He was truly eager to serve and you can tell it was authentic. From the second he greeted us to the time we parted ways he made the experience one to remember. We were there for an hour or two but time really flew as the entire time we were all laughing. It was such a pleasant experience. Not only did he make the experience enjoyable and fun but he helped us get exactly what we needed. His service was impeccable. I don’t know what he gets payed but seriously it should be doubled if not tripled. I’d hire him for anything. I’d buy anything he’s selling. Not because he uses some sleepy tactics but just for the reason you can tell genuinely he is someone you can trust. I felt a moral obligation to write this review because it truly is not everyday that as a consumer you receive service at this level. If you’re looking to buy/sell a car you NEED to come here and ask for Dylan. Do it while you can. A guy like that climbs to the top quickly! More

I had to wait 2 hours for my car to be serviced and it was only when I complained that they paid any attention to me. My Service Advisor was Hope. Prior visits to dealership for regular oil change has bee was only when I complained that they paid any attention to me. My Service Advisor was Hope. Prior visits to dealership for regular oil change has been 1/2 hour. It was a standard service (oil change and tire rotation) with no issues prior to service. When I returned home the car was dripping oil after the oil change. Sloppy work, should not have oil dripping from under carriage. I was lucky that I did not park the car in my driveway. (I just had a new paver driveway installed.) Worst service I have ever had at your dealership. Called to talk to service manager. I received their voice mail and no one called me back! I may never return to your dealership for any reason! VERY BAD CUSTOMER SERVICE! More

I had a great service experience. All the service people are very nice. I had a problem with 3 different sales people asking to buy my car back after I had answered the text that I All the service people are very nice. I had a problem with 3 different sales people asking to buy my car back after I had answered the text that I was not interested in selling. More

Very is to work with and friendly people told them what we wanted and .et our needs would highly recommend someone to purchase a vehicle from them we wanted and .et our needs would highly recommend someone to purchase a vehicle from them More

This is my second experience with this horrible dealership and it was nothing short of Awful the second time, too. Needless to say, I won't be back. When I went to drop my car off to have the fro dealership and it was nothing short of Awful the second time, too. Needless to say, I won't be back. When I went to drop my car off to have the front-end checked, four different salespeople approached me about selling my car or buying a new car. I was there to get my vehicle serviced, not buy a new car. They were very persistent and it was NOT appreciated. I had to tell the sales guy I could barely afford to pay for these repairs to get him off my back. I dealt with Vincente. He called first to let me know I needed new brake pads and replace brake fluid, which I told him to do. He called back and said we also needed calipers because they were stuck. Later, he called to let me know the vehicle was ready. I had borrowed a car from a family member to use during this repair, so I went and picked them up and went to get my car. When I arrived, I was told something wasn't right and I would have to wait because they received the wrong part in the right box and installed it. I had to wait for the new part to arrive and be installed. Since the temp in the dealership is kept around 32 degrees, I was freezing while I waited. They gave me a 10% discount for the inconvenience. But that's not the end. When my vehicle was finally ready, three hours later, I took off out of there, only to find my foot hit the floor to try to stop! I circled back and they were surprised to see me back so soon. I let them know the brakes went to the floor to stop. By this point, it was almost 7:00 p.m. so they paid for a Lyft to take me home and kept the vehicle overnight. I live 30 minutes away from the dealer and only took it there because I was worried about the front end. The driver of the shuttle was the highpoint of the experience. He picked me up the next morning to pick up my car and the guy couldn't have been nicer. This is my second visit to this dealership and it will be my last. On my first visit, they fixed my wiring that had been chewed by rodents, but again, I had to return immediately after picking it up. They gave me a $20 off coupon and a free oil change for that experience. I guess if you live nearby you could try them, but living 30 minutes away, it's too much hassle to deal with AutoNation Toyota Pinellas Park. More

I love my service writer, Hope. She treats customers like it’s her own business, she knows what she is doing because she use to be a mechanic, purchased her own shop, after several She treats customers like it’s her own business, she knows what she is doing because she use to be a mechanic, purchased her own shop, after several years she sold it. All companies in all businesses need more employees like her. More

My service manager Rockie, was great! My auto was evaluated quickly! My file manager, Ronnie quickly assessed my suv for trade in. Unfortunately, I had to leave town to take care of my My auto was evaluated quickly! My file manager, Ronnie quickly assessed my suv for trade in. Unfortunately, I had to leave town to take care of my mom, so the estimate will be expire before I return to town! There are some nice new trade-Ins available! More

Courteous and on time. Waiting area is comfortable. Rep handle everything very professional. I would recommend to their service. Waiting area is comfortable. Rep handle everything very professional. I would recommend to their service. More

Great Service Adviser, excellent service. I always go this dealership for all my car needs. I always go this dealership for all my car needs. More

Lori did a good job explaining everything. I will continue to take my car to this dealership for all future needs. I will continue to take my car to this dealership for all future needs. More