AutoNation Toyota Pinellas Park

Excellent service! We are on an extended road trip and they were very accommodating so that we could get our next scheduled Toyota Care Maintenance Service. We are on an extended road trip and they were very accommodating so that we could get our next scheduled Toyota Care Maintenance Service. More

I unfortunately had the bad experience of having to buy a $4000 new hybrid battery. It had to be ordered and was told that it would be about a week and it was a week. They were able to get the battery in tak $4000 new hybrid battery. It had to be ordered and was told that it would be about a week and it was a week. They were able to get the battery in take it for a test drive and do the inspection of my tires brakes etc. Because of the cost of the battery I think it ended up being $5200+ with tax they didn’t charge me for the oil change or cleaning out my drain problem on my sunroof which I extremely appreciated. Drop off was a little slow because it was busy and pick up was a breeze overall they did a really good job. I felt they were very professional and very organized More

Friendly and efficient. Customer satisfaction was their main goal. Had to order my truck and they kept me updated on the entire process. Customer satisfaction was their main goal. Had to order my truck and they kept me updated on the entire process. More

Salesman, Peter Ricklin, provided excellent, professional, and personable service. Once I purchased vehicle I received updates on the status of the vehicle as it was being certified. The finan professional, and personable service. Once I purchased vehicle I received updates on the status of the vehicle as it was being certified. The financial associate was also very professional and informative. More

Wait was too long for oil change. 2 hours! Hope was very pleasant and apologetic. 2 hours! Hope was very pleasant and apologetic. More

Excellent Customer service from our sales team. They went above and beyond to help ordering my vehicle and signing documentation. They went above and beyond to help ordering my vehicle and signing documentation. More

This was the same dealership where we bought this Sienna and where we have taken many of out other Toyota's. and where we have taken many of out other Toyota's. More

They are the best dealership to go to. Really helpful, and on point and honest. Really helpful, and on point and honest. More

I had my 1 year vehicle maintenance done. They did a 28 point check, and an oil change. They also had a recall that required the computer to be reprogrammed. The Service associate said it sh They did a 28 point check, and an oil change. They also had a recall that required the computer to be reprogrammed. The Service associate said it should take approximately 2 hours to complete. It took over 4 hours! The Service associate also said the Technicians don’t always log into the system, so there was no way, other than walk to the service area, to get a status update. Very poor communication skills between departments. More

In seven years I've always had top notch service (except the one time the service manager told me I had tire rot and needed new tires. I took my car to a tire dealer who told me that my tires were in excell the one time the service manager told me I had tire rot and needed new tires. I took my car to a tire dealer who told me that my tires were in excellent order. That was 20,000 mile ago and they are still in excellent order.) Today's service went well and everything was done in a timely manner. Before today's visit when my car was done, a service manager would come out and tell me about what was going on. Now they send an E-mail telling me what needs to be done and asking my permission. I would like to talk one on one with a service manager as to the problems with my car and then I will give the okay. All in all it's still a good place to bring my car. More