AutoNation Toyota Pinellas Park

Tries to upsell , calls leaves message, I call the number back machine says different name and won't be back until Tuesday. It was Monday. Go to get my car , that was ridiculous process, go here , oh no back machine says different name and won't be back until Tuesday. It was Monday. Go to get my car , that was ridiculous process, go here , oh no go here, oops now go here. Oh we can't find your car, is this it? Um noo 20 minutes later my car. Also wish they would do like some car lots do, was and vacuum. Doesn't have to be perfect, but geez a little extra especially after the hassle. They called me at 11:30 with suggested maintenance. Car is not ready until 4! My car was only going in for oil change and tire rotation. Regular maintenance. I have extended warranty, they don't see that in their records!! Frustrating, people spend a lot of money on their cars. Treat them right if you want them to return. More

This is long but worth the read. On May 20,2022 I purchased a 2017 RAV4 hybrid with AWD. My salesman was Scott Cannariato. He was a joy to work with and may trading in my 2011 RAV4 On May 20,2022 I purchased a 2017 RAV4 hybrid with AWD. My salesman was Scott Cannariato. He was a joy to work with and may trading in my 2011 RAV4 and buying the 2017 fairly painless. ( Let's face it buying a car these days and paying $$$ is never painless) Scott was professional with a pinch of good ole boy with manners.( As a Mom to 5 sons he charmed me and warmed my heart) He went the extra mile when in my excitement I left a few things in my old RVA4 and notified me. He even grabbed my Guardian Angel pin i had on my headliner! Thanks Scott. So ask for SCOTT CANNARIATIO when you go. part 2... On July 28, 2022, I had my first 5,000 mile oil change and yes, I get around for a little ole senior citizen. I was greeted quickly by another Scott, who wanted to know about my appointment and if I wanted to trade in, I laughed and said No, I just bought it!! Christie Marin, my service Adviser, greeted me like an old friend, listened to my concerns and acknowledged them. I had mentioned my driver's side headlight being out and a missing center hubcap. As I was waiting, I went over to the Used Car building and they helped me once again by printing out all my paperwork on my sale as once again I had put my originals in a safe place and couldn't find them... another dang senior moment. After a bit of a wait, while I worked on my crochet project, I was done and free to go. I gathered my belongings and proceeded back to Riverview. I noticed that my headlight was still out AND once again I had left something at the dealership! Trust me I AM NOT pleased with all these "senior moments" but thankfully, my AN Toyota crew takes it in stride. I left message for Christie and texted Scott as time was of the essence, I had just bought that cup! Scott sent me a picture within minutes!! once again my hero. So back I went on the 29th, collected my cup and proceeded to the parts department to get my lightbulb and hubcap. I wasn't going to bother service for something I easily do. I saw Christie and told what I doing, she immediately got in my car and drove it around to the Service department and within 15 minutes I had my car back thanks to my service tech Abubacarr and Christie free of charge!! I love my crew, Scott, Christie and Abubacarr!! More

Friendly Staff. No high pressure sales. Salesman even went with me to my mechanics location when I had the car inspected. No high pressure sales. Salesman even went with me to my mechanics location when I had the car inspected. More

Everyone was friendly and helpful. It was the least stressful car buying experience I’ve ever had. I got a great deal and was done and out the door with my new car sooner than anticip It was the least stressful car buying experience I’ve ever had. I got a great deal and was done and out the door with my new car sooner than anticipated. More

Dealer staff was very professional and efficient. Took my RAV4 in for and oil change and tire rotation which took about an 1 1/2. Whole process went very smoothly and I would recommend this dealer Took my RAV4 in for and oil change and tire rotation which took about an 1 1/2. Whole process went very smoothly and I would recommend this dealer for service. More

Conveniently located on US19 and easy to schedule appointments online and very responsive to emails. appointments online and very responsive to emails. More

Excellent customer service from the salesman and the financial personnel in the purchase of my vehicle financial personnel in the purchase of my vehicle More

Fantastic dealership. I have purchased two cars from there and been going there for service for years.My service advisor, Gary Piccininni is the best. He goes above and bey I have purchased two cars from there and been going there for service for years.My service advisor, Gary Piccininni is the best. He goes above and beyond. I definitely recommend. More

It was the best experience! Fast and easy! I will always go back and deal with them. I recommend this dealer highly. Fast and easy! I will always go back and deal with them. I recommend this dealer highly. More

Truck came in on time. Everything was right on the truck. Looked nice and clean. Everything was right on the truck. Looked nice and clean. More