AutoNation Toyota Pinellas Park
Pinellas Park, FL
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Juan Ladino and his manager, (forgot his name, blame it on old age) were very help and my wife and I never felt pressured. It was one of the most relaxing car buying experiences we ever had. on old age) were very help and my wife and I never felt pressured. It was one of the most relaxing car buying experiences we ever had. More
i have had few good experiences at this dealership. I will give good ratings to the Service line Manager. The initial issue this time was a lack of communication. I had to drop off my car half hour bef I will give good ratings to the Service line Manager. The initial issue this time was a lack of communication. I had to drop off my car half hour before appt. time. I was assured by Robert the night before that I could do that. When I got there it took 3 people to get things straightened out. One, who told me he was an appraiser for used cars . should not be let loose around customers. When he got to me I said, this is why i hate coming here. He told me i could take my car somewhere else in a surly tone. Instead of de-escalating the moment he escalated it. I had to get to my job and was not happy. I wasn't told they could offer me a Lyft to my job or that I could take the shuttle. I wasn't called to say they couldn't fix my car that day. I finally called around 4 (my appt. was for 8:30). I have in the past waited more than 45 minutes for the shuttle. My daughter had a similar experience. The Lyft is the one nice addition. Lori (I think that''s her name) listened to my concerns when i got there to pick up my car. She was excellent. More
Car was not ready when said it would be. Had to pick it up the next day. The steering wheel was off center, car pulled to the right and vibration in front left wheel after have a rotate, b Had to pick it up the next day. The steering wheel was off center, car pulled to the right and vibration in front left wheel after have a rotate, balance and alignment More
The dealership is absolutely beautiful. We were warmly greeted at the front door & took a test drive with Graciela. Due to time restrictions we ordered our vehicle on line ,& Israel was ex We were warmly greeted at the front door & took a test drive with Graciela. Due to time restrictions we ordered our vehicle on line ,& Israel was extremely helpful with the details we wanted. At delivery, Israel carefully explained all the features of our Highlander XLE & followed up a few days later to see if we had any questions. We experienced excellent service. More
Service seems to have a good system in place and runs smoothly. I would recommend, if we buy a vehicle there and service it there, it be nice to come with a car wash. Freshly washed and serviced vehicle, smoothly. I would recommend, if we buy a vehicle there and service it there, it be nice to come with a car wash. Freshly washed and serviced vehicle, that's something to feel good about More
Thanks to my sales manager, I received my car earlier. Peter and Hassam are kind, competent sales managers. Car, price, service, etc... everything was perfect in Autonation Toyota Pinellas Park!! I rec Peter and Hassam are kind, competent sales managers. Car, price, service, etc... everything was perfect in Autonation Toyota Pinellas Park!! I recommended Autonation Toyota Pinellas Park to my friends. They will go to buy cars. I'm totally satisfied. Do you need a vehicle? Contact to Pinellas Park. That's a first step. More