AutoNation Toyota Las Vegas

Everyone was very nice and professional, especially Paul Wilkins and Jason Kirste. I would definately recommend this dealership to anyone I know. This is my second Toyota I have owned. Wilkins and Jason Kirste. I would definately recommend this dealership to anyone I know. This is my second Toyota I have owned. More

I work full time on top of being a full time care giver for my disable mother. The need for me to have a reliable vehicle was pertinent. When I first went into Desert Toyota, I wasn't expecting to walk out for my disable mother. The need for me to have a reliable vehicle was pertinent. When I first went into Desert Toyota, I wasn't expecting to walk out with a car, but Pauly(Paul Wilkens)was an awesome facilitator. He answered all of my questions, Got me into a vehicle I could rely on(2012 Yaris 5D Liftback), and even went to bat for me when the bank said they couldn't finance me. I was blown away by the professionalism and no pressure environment. The customer service area also has really great coffee. I would recommend this dealer to anyone looking for a truly pleasant car buying experience. *Make sure you ask for Paul "Pauly" Wilkens.* More

It took me and my wife two years to go back to a Toyota Dealer because of a negative experience with a Sales Guy from the Henderson Area (Findlay) who was HARD SELLING the car to us. That guy was so annoyi Dealer because of a negative experience with a Sales Guy from the Henderson Area (Findlay) who was HARD SELLING the car to us. That guy was so annoying that we held on to our 8 year old car for two years. To all Car Salesman, remember always that people who go to a car dealer are already 90% decided to purchase a car. We just do not want to be pushed or pressured... Anyway, a week ago we decided to visit Carmax and see other options. We saw a very nice well equipped Prius that my wife really wanted to buy. It had 35000 miles on it for $26000 (excluding tax). I am so glad that we did not purchase the car right away because just about 2 miles away there was a Toyota Dealer (Desert Toyota @ West Sahara). We were met by a very calm and friendly sales person named GENE McCauliff. Please, please, please look for this guy because he is HONEST, NOT PUSHY and PROFESSIONAL! We had to come back after a week to thank him because of our great experience with him. We love our brand new Prius II and we got it for $25500 (0 miles, excluding tax)! Thanks a lot GENE!!! More

They were wonderful, I was upside down in my car and needed a car for better gas mileage and he worked so hard for me. He found a used car for me that was better than I expected if could get, and we wor needed a car for better gas mileage and he worked so hard for me. He found a used car for me that was better than I expected if could get, and we worked a great deal out in half an hour, signing was about 20 to 30 minutes and that was it !!!!. Carl Gaglione is the one to see to make car buying fun again. More

I was very impressed with each and every person I was in contact with during the purchase of my new Camry. They went the "extra mile" to explain how this dealership operates and made me feel very comfortab contact with during the purchase of my new Camry. They went the "extra mile" to explain how this dealership operates and made me feel very comfortable. This was the first car purchase I have made since becoming a widow. They sure made it very reassuring that I went to the right place! My thanks to all. More

Prompt return call after looking at vehicle on Internet. Had everything ready to minimize amount of time I spent at dealer since I was from out of town. Spent time going over vehicle operation with me. Pric Had everything ready to minimize amount of time I spent at dealer since I was from out of town. Spent time going over vehicle operation with me. Price and features great for vehicle. Received Kelly blue book trade in value on my vehicle being traded. Very professional, friendly and honest would highly recommend and plan on returning next year to get a 2nd new vehicle. More

this was the best car buying experience i have ever had. everyone should come here, i know my family will from now on.thank you everyone should come here, i know my family will from now on.thank you More

Very friendly, knowledgeable about the product Helpful Very friendly, knowledgeable about the product Helpful in explaining financial details Made sure all questions were answered Gave us numbers to con Very friendly, knowledgeable about the product Helpful in explaining financial details Made sure all questions were answered Gave us numbers to contact at later dates if we had additional questions More

On Thursday, Sept. 30 I visited Desert Toyota. I found On Thursday, Sept. 30 I visited Desert Toyota. I found the salesman & Sales Manager to be friendly, but insulting. The salesman asked me twice if On Thursday, Sept. 30 I visited Desert Toyota. I found the salesman & Sales Manager to be friendly, but insulting. The salesman asked me twice if I wanted them to evaluate my current vehicle for a trade-in. I expect to be asked this question only once. What part of NO do they not understand? When I did not want to buy the used vehicle(a Lexus RX) for the price they were offering & said that I would continue looking, he brought out the Sales Manager for the hard sale. I am an experienced negotiator & will not fall for a salesman's pitch. I do find them insulting & will take my business elsewhere. The Sales Manager explained to me again how much work they put into the car & what it is worth. I had to explain to him, after going through the whole thing with the salesman, of my situation. I told the Sales Manager, as I had to the salesman, that my wife-who was not there-had to approve of the deal. He asked me "but who is going to do most of the driving?", as if my wife's opinion should not count. He then proceeded to try to talk me into buying a different type of vehicle, even though I made it clear I only wanted a Lexus RX. I find this type of treatment to be very insulting & will take my business somewhere else. I have been to Findlay Toyota, Findlay Acura, & Lexus of Las Vegas & found none of this insulting treatment. I think I will buy from Lexus of Las Vegas, as they are renown for their superior service & they offer a 3-year bumper-to bumper warranty with their used car sales. Michael Wurtzel 702-883-1842 bertmikew@gmail.com More

Subject: DESERT TOYOTA DEALERSHIP CUSTOMER REVIEW IN LAS VEGAS I recently purchased an expensive Toyota Automobile(MODEL NOT MENTIONED FOR OBVIOUS REASONS). As a new customer, they will treat you like VEGAS I recently purchased an expensive Toyota Automobile(MODEL NOT MENTIONED FOR OBVIOUS REASONS). As a new customer, they will treat you like a "King" but in the back of their mind lays the fact "How can I screw this guy for every buck I can squeeze out of him"!!! If you must buy from this dealership (BECAUSE THEY HAVE THE ONLY MODEL COLOR ETC) Make sure you take a good accountant with you to review the contract. I got taken because I let my guard down and was trusting!!!! Take my word the fee that you will pay for an accountant will well worth it as in the long run it will save you many $$$$$$. I got taken for an expense that should have been Desert Toyota expense. It was hidden in the contract!! I recently visited Findlay Toyota in Las Vegas to have the gas pedal recall done. I spoke to the service Mgr. and Sales Mgrs. and was very impressed the way they conducted business. I even referred two of my friends to them as they were in the market for a new Toyota after they saw and drove my new Toyota More