AutoNation Toyota Las Vegas

Service advisor Jackleen is awesome. Great customer service. Very helpful and knowledgeable. Service was on time. Great customer service. Very helpful and knowledgeable. Service was on time. More

We had an excellent experience with Beatrix at AutoNation Toyota Las Vegas on Sahara Avenue. Beatrix was an absolute delight to work with from beginning to end. We knew exactly what vehicle we wanted, inc Toyota Las Vegas on Sahara Avenue. Beatrix was an absolute delight to work with from beginning to end. We knew exactly what vehicle we wanted, including the specific options and customization, and Beatrix made it happen. The process took several weeks, and throughout that time she stayed in regular contact with us, kept us updated, and made sure everything stayed on track. We never felt like we had to chase her down for information. What really stood out was Beatrix’s personal attention and follow-through. She was friendly, patient, responsive, and genuinely seemed to care that we ended up with exactly the vehicle we wanted rather than simply selling us something that was available on the lot. We couldn’t be happier with our experience. If you’re shopping at AutoNation Toyota Las Vegas on Sahara Avenue, we highly recommend asking for Beatrix. She made the entire process easy and enjoyable, and we would absolutely work with her again. More

Cristo was fantastic. He sold me a brand car and with a positive and reassuring attitude and was patient to go through the insurance process and receiving quotes. He sold me a brand car and with a positive and reassuring attitude and was patient to go through the insurance process and receiving quotes. More

Amazing dealership, Jimmy was so helpful and kind. He explained everything about the car to us! He explained everything about the car to us! More

The best dealer we got, he is Kabir. His potential to explain differences.of models His potential to explain differences.of models More

My Sales Person Was Beatrice and She Is The Absolute Best With Her Expertise In Finding The Right Deal For A New Truck! She Is Certianly Dedicated To Her Clients To Guarantee Customer Satisfaction! I Would H With Her Expertise In Finding The Right Deal For A New Truck! She Is Certianly Dedicated To Her Clients To Guarantee Customer Satisfaction! I Would Highly Recommend Her To Family and Friends! More

I am very disappointed with my service experience at AutoNation Toyota Las Vegas involving my brand-new 2026 Toyota Camry XSE Hybrid. The original problem started when I discovered an abnormal condit AutoNation Toyota Las Vegas involving my brand-new 2026 Toyota Camry XSE Hybrid. The original problem started when I discovered an abnormal condition with the factory-installed windshield, including excess urethane/adhesive coming from underneath the lower portion of the windshield. I brought the vehicle to the dealership for inspection and worked with Service Advisor Michael. Even though I had an 8:00 AM appointment, I waited nearly five hours for the initial inspection. Toyota eventually approved a complete windshield replacement under the factory warranty. I then had to return for another 8:00 AM appointment for the windshield replacement. I was originally told the vehicle should be ready around 4:00 PM, but it was not completed until approximately 5:00 PM. Between these two visits, I had to take two days off from work to deal with an issue involving a vehicle I purchased brand new. The windshield replacement also caused me to lose approximately $400 worth of premium windshield tint that I had already paid for. Service Manager Nathan told me that the dealership would reimburse me for the replacement tint. However, I have still not received that reimbursement. What concerns me even more is that after the windshield replacement, I discovered damage to three interior components near the windshield installation area. These areas were not damaged before I brought the vehicle in for the windshield replacement. I attempted to contact Nathan directly to discuss the damage and provide photographs, but I had difficulty reaching him. At this point, after everything that has happened, I do not want to continue handling this matter through Michael and have requested to communicate directly with management regarding the additional damage. My frustration is not based on one small issue. It is the entire experience: a problem with the original factory windshield on a brand-new vehicle, nearly five hours waiting for the first inspection, a complete warranty windshield replacement, another full day at the dealership, two days off from work, approximately $400 in lost windshield tint that I was told would be reimbursed, and then three areas of interior damage discovered after the windshield replacement. My family has trusted Toyota for more than 10 years, and we have owned multiple Toyota vehicles. I purchased a brand-new Toyota expecting quality workmanship and professional service. I should not have to spend this much time correcting problems I did not cause or deal with additional damage after a warranty repair. I hope Michael, Nathan, and AutoNation Toyota Las Vegas management take this situation seriously, take responsibility for the unresolved issues, and provide a fair resolution. This experience has significantly affected my confidence in both this particular vehicle and the service I received. More

I had a great experience working with Beatrix Penaloza at AutoNation Toyota Las Vegas. She was friendly, professional, patient, and very helpful throughout the entire process of leasing my new 2026 Toyota Ta AutoNation Toyota Las Vegas. She was friendly, professional, patient, and very helpful throughout the entire process of leasing my new 2026 Toyota Tacoma SR5. I really appreciated that she listened to what I was looking for and worked with me to get a deal and monthly payment that I was comfortable with. She communicated clearly, answered my questions, and made the whole process easy and pleasant without making me feel pressured. I’m very happy with my new Tacoma and with the service I received. Thank you, Beatrix! I highly recommend her to anyone looking for a Toyota. ⭐⭐⭐⭐⭐ More

I waited 3 hrs for an oil change and alignment. I mentioned i had an issue with my lock and was told he would get back with me with what needs to be done. After an 1.5hrs I didn't hear anything so I mentioned i had an issue with my lock and was told he would get back with me with what needs to be done. After an 1.5hrs I didn't hear anything so I went to check and he said he would get back with me. After 3 hrs I went again and found nothing had been done and that they were sorry. No oil change or alignment which I had an appointment for or anything with the lock. Horrible experience and I just left without anything being done. More