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AutoNation Toyota Las Vegas

Las Vegas, NV

4.7
2,439 Reviews
As one of the largest Toyota dealerships in Nevada, AutoNation Toyota Las Vegas is the best source for all new and used Toyota models. Located just south of 159 on W Sahara Ave, our showroom is only a few blocks west of the strip. With an expansive inventory of both new and used Toyota vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Las Vegas to learn more.
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6300 West Sahara Avenue

Las Vegas, NV

89146

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Showing 2,439 reviews

July 24, 2021

I always have been treated very well at Autonation Toyota. The service the department is great Kevin is my service person, always addresses my needs. More

by Lvchris72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin O'Grady
Jul 25, 2021 -

AutoNation Toyota Las Vegas responded

Hello, We appreciate your positive review about your recent experience with Kevin! We always strive to provide personable and excellent customer service. Thank you so much for the positive review!

July 24, 2021

Autonation Toyota sells great vehicles and backs it up with a great service department! Mark G. Has been our service specialist for years and continues to provide great customer service. More

by carlmbates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark G
Jul 25, 2021 -

AutoNation Toyota Las Vegas responded

Hello We are pleased to hear you had such a positive experience with us,! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 24, 2021

The service department does a great job my vehicle gets taken care of every time. This is my go to shop. Keep up the good work!! More

by Juan Villa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Lobos
Jul 26, 2021 -

AutoNation Toyota Las Vegas responded

Hi Juan! We're so happy we were able to help you out! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 23, 2021

Work done was as expected. People were professional and friendly. The work done on my car has it driving better. I will be using for future maintenance More

by noreenad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan
Jul 25, 2021 -

AutoNation Toyota Las Vegas responded

Hi Noreenad, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 23, 2021

I took my vehicle there for a 10,000 mile service and asked for the tires to be rotated while it was there, the service order indicated it was completed but the tires we not rotated. The service manager More

by Tanella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No name on the work order
Jul 26, 2021 -

AutoNation Toyota Las Vegas responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 605-5801 to discuss what we can do to help.

July 23, 2021

Bought my car 9/2020 - bought extended warranty - it's not a Toyota - made an appt. they know what my car is - failed to let me know that they couldn't diagnose the problem since it's a Jeep. I had to ca More

by dperkiness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David - never talked to Joey - called to say go to Jeep - Chris - no real help
Jul 26, 2021 -

AutoNation Toyota Las Vegas responded

Hi, we regret your experience with us here but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (702) 605-5801. We would appreciate the chance to turn your experience around.

Jul 26, 2021 -

dperkiness responded

I would like to understand why you would sell an extended warranty for a vehicle that you don't have the capabilities to diagnose or fix. If the deductible wasn't more at other dealerships, but if you turn a vehicle away, you should incur the difference in cost. The choice to not do the work, was made by your staff - I didn't decide to take it to an 'out of network' provider.

July 22, 2021

Mark is very efficient and capable, he made us feel like he would make sure our truck was taken care of properly and for a fair price. More

by Shaft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
June 25, 2021

Bought a Tacoma. Paid $550 for documentation Fee, sales tax, and title. Dealer did not follow through. One month later the dealer has not submitted this to the DMV. They do not call me back. Bad service af More

by Billfisher1180
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Forslund
Jun 28, 2021 -

AutoNation Toyota Las Vegas responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 605-5801 to discuss what we can do to help.

May 21, 2021

OBNOXIOUS CUSTOMER SERVICE AND WHEN I COMPLAINED SERVICE MANAGER CHRIS TOLD 'ME' THAT I HAD AN ATTITUDE. HIS CLOWN BOY WHEN I TOLD HIM I COULD NOT GET KEY OUT OF IGNITION, THUS STUCK TOLD ME TO 'FIDDLE WITH More

by IRA1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
CHRIS AND AUTO RENTAL CLOWN BOY
March 21, 2021

Jonathan Lobos - Service AdvisOnce again Jonathan was Jonathan Lobos - Service Advis Once again Jonathan was amazing. Always offering excellent customer service. He gets  my service done promptly and eff More

by cristy g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristy Gimeno
Mar 23, 2021 -

AutoNation Toyota Las Vegas responded

We are pleased to hear you had such a positive experience with us, Cristy! Thank you so much for being one of our valued guests and we look forward to your next visit! Drive safe!

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