AutoNation Toyota Las Vegas

We have bought 4 cars at Desert Toyota because of employees Tim Phillis and Bob Mispagel. Tim answers all our questions and goes above and beyond in everything we need. Bob has our cars waiting and employees Tim Phillis and Bob Mispagel. Tim answers all our questions and goes above and beyond in everything we need. Bob has our cars waiting and thoroughly handles our sales transactions with no hard sell tactics. He is quick and professional. We trust both Bob abd Tim and will return to Desert Toyota as long as they are there. More

My husband and I purchased a 2012 Prius V at the end of December 2011. We researched this model online first and requested an internet quote. We first visited Fletcher Jones Toyota but felt like we were December 2011. We researched this model online first and requested an internet quote. We first visited Fletcher Jones Toyota but felt like we were being pressured into buying a fully loaded model with options we have no use for. Fortunately this took us to Desert Toyota. Upon arrival we were greeted and taken to see Bob Mispagel, Internet Sales Manager. He was great! Even though they did not currently have our color preference in stock, he put out a search to get it for us. In the meantime, he showed us a printout of what was in stock and we looked at a vehicle which had the options we were looking for. As we sat in the car he went over all of the options, explaining everything and answering all of our questions. He was very informative! Walking in we thought we would not want a black car and were looking for silver or grey, however, when we looked at the black model they had in stock with a beige interior, we loved it and told Bob to call of the search for the other color. Bob was a great salesman, he was not at all pushy, we explained exactly what we wanted and he didn't try to force more options and/or upgrades on us, and the best part was the price. Bob matched the True Car internet price and even included the floor mats and cargo mats at that price. Also, the car windows were already tinted, not the basic UV protection tint, but a nice darker tint. The rest of the buying process went just as well! Once our new car was ready, Bob again went over the options, answered all of our questions, and even programmed the bluetooth in the car with our cell phones. Overall this has been the best car buying experience for us and we highly recommend Desert Toyota and Bob Mispagel. Their service continues beyond the purchase, Bob checks in to make sure we are still happy and Toyota Care is included for scheduled maintenance and oil changes for the first 25k miles. We are happy that we purchased our new Toyota from Desert Toyota and you will be too. More

Everyone was very nice and professional, especially Paul Wilkins and Jason Kirste. I would definately recommend this dealership to anyone I know. This is my second Toyota I have owned. Wilkins and Jason Kirste. I would definately recommend this dealership to anyone I know. This is my second Toyota I have owned. More

I work full time on top of being a full time care giver for my disable mother. The need for me to have a reliable vehicle was pertinent. When I first went into Desert Toyota, I wasn't expecting to walk out for my disable mother. The need for me to have a reliable vehicle was pertinent. When I first went into Desert Toyota, I wasn't expecting to walk out with a car, but Pauly(Paul Wilkens)was an awesome facilitator. He answered all of my questions, Got me into a vehicle I could rely on(2012 Yaris 5D Liftback), and even went to bat for me when the bank said they couldn't finance me. I was blown away by the professionalism and no pressure environment. The customer service area also has really great coffee. I would recommend this dealer to anyone looking for a truly pleasant car buying experience. *Make sure you ask for Paul "Pauly" Wilkens.* More

It took me and my wife two years to go back to a Toyota Dealer because of a negative experience with a Sales Guy from the Henderson Area (Findlay) who was HARD SELLING the car to us. That guy was so annoyi Dealer because of a negative experience with a Sales Guy from the Henderson Area (Findlay) who was HARD SELLING the car to us. That guy was so annoying that we held on to our 8 year old car for two years. To all Car Salesman, remember always that people who go to a car dealer are already 90% decided to purchase a car. We just do not want to be pushed or pressured... Anyway, a week ago we decided to visit Carmax and see other options. We saw a very nice well equipped Prius that my wife really wanted to buy. It had 35000 miles on it for $26000 (excluding tax). I am so glad that we did not purchase the car right away because just about 2 miles away there was a Toyota Dealer (Desert Toyota @ West Sahara). We were met by a very calm and friendly sales person named GENE McCauliff. Please, please, please look for this guy because he is HONEST, NOT PUSHY and PROFESSIONAL! We had to come back after a week to thank him because of our great experience with him. We love our brand new Prius II and we got it for $25500 (0 miles, excluding tax)! Thanks a lot GENE!!! More

They were wonderful, I was upside down in my car and needed a car for better gas mileage and he worked so hard for me. He found a used car for me that was better than I expected if could get, and we wor needed a car for better gas mileage and he worked so hard for me. He found a used car for me that was better than I expected if could get, and we worked a great deal out in half an hour, signing was about 20 to 30 minutes and that was it !!!!. Carl Gaglione is the one to see to make car buying fun again. More

I was very impressed with each and every person I was in contact with during the purchase of my new Camry. They went the "extra mile" to explain how this dealership operates and made me feel very comfortab contact with during the purchase of my new Camry. They went the "extra mile" to explain how this dealership operates and made me feel very comfortable. This was the first car purchase I have made since becoming a widow. They sure made it very reassuring that I went to the right place! My thanks to all. More

Prompt return call after looking at vehicle on Internet. Had everything ready to minimize amount of time I spent at dealer since I was from out of town. Spent time going over vehicle operation with me. Pric Had everything ready to minimize amount of time I spent at dealer since I was from out of town. Spent time going over vehicle operation with me. Price and features great for vehicle. Received Kelly blue book trade in value on my vehicle being traded. Very professional, friendly and honest would highly recommend and plan on returning next year to get a 2nd new vehicle. More

this was the best car buying experience i have ever had. everyone should come here, i know my family will from now on.thank you everyone should come here, i know my family will from now on.thank you More

Very friendly, knowledgeable about the product Helpful Very friendly, knowledgeable about the product Helpful in explaining financial details Made sure all questions were answered Gave us numbers to con Very friendly, knowledgeable about the product Helpful in explaining financial details Made sure all questions were answered Gave us numbers to contact at later dates if we had additional questions More