AutoNation Toyota Las Vegas
Las Vegas, NV
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I was very excited to buy a car for the first time, until Jonathan in finance made it into a frustrating and disappointing experience at best. Jonathan expressed in the finance meeting that he was frustrated Jonathan in finance made it into a frustrating and disappointing experience at best. Jonathan expressed in the finance meeting that he was frustrated that I wanted to read the documents before signing. I'm not sure why he felt I would blindly sign documents, especially when he was woeful at best at describing the options and what I was ultimately signing. When I returned to the dealership to inquire more about what the experience was like and what I had signed for, Jonathan was further agitated and expressed his frustration that I was trying to understand. It is unreasonable for a person to sign a contract when they have questions about the content. Jonathan's demeanor was arrogant and dismissive. He lacked fundamental skills of customer service, and couldn't care less about my experience with your dealership. More
My sales person Chris could not have been better. I had a lot to accomplish in trading in two cars, trying a hybrid for the first time - and all after the unexpected loss of my husband just two months before lot to accomplish in trading in two cars, trying a hybrid for the first time - and all after the unexpected loss of my husband just two months before. He was patient, kind and moved things along as best possible. More
This dealership was able to help me with maintenance at a short moments notice and got me back on the road with no problems! Ivan helped me out and laid out everything that I needed to know on what needed at short moments notice and got me back on the road with no problems! Ivan helped me out and laid out everything that I needed to know on what needed attention. He's well informed! More
I took my car in for a national recall, they were able to remedy the issue and have me on my way in less than 3 hours. The staff was friendly and helpful also in past dealer service experiences someone from remedy the issue and have me on my way in less than 3 hours. The staff was friendly and helpful also in past dealer service experiences someone from sales would come by and try to take me out onto the lot to look at a new car. AutoNation Toyota Las Vegas was smart enough to realize one has enough stress having ones vehicle serviced without dealing with the added aggravation of a sales person trying to sell one another car. Thank You AutoNation Toyota Las Vegas, I will continue to use your dealership for my future automotive needs. More