AutoNation Toyota Las Vegas

Clean dealership all the way around. They have really good service advisers that try their best to get you in and done at a reasonable hour. Good place to take your car for service. They have really good service advisers that try their best to get you in and done at a reasonable hour. Good place to take your car for service. More

I was greeted with a friendly smile and was taken care of immediately The time estimated was correct and the work done was completed as asked immediately The time estimated was correct and the work done was completed as asked More

Clean and spacious. Nice coffee. Quick service. Harrison Lao has friendly personality. Will definitely come back for our next maintenance schedule. Nice coffee. Quick service. Harrison Lao has friendly personality. Will definitely come back for our next maintenance schedule. More

The service department always seems under-staffed, as if it's hit-or-miss that you'll get a clerk and a mechanic. I'm always met with signs on the desk about "So-n-So is out today". I hate excuses! I bought it's hit-or-miss that you'll get a clerk and a mechanic. I'm always met with signs on the desk about "So-n-So is out today". I hate excuses! I bought your product for a reason! And why do batteries get only a two year guarantee? Are they really garbage? AAA guarantees theirs for SIX years! More

my service advisor is the best, knowledgeable good manner and deliver my car on time and deliver my car on time More

I had to find a service ryder my guy works another day/ someone should diirect non-apt customers. someone should diirect non-apt customers. More

Have had body work done twice here. Not inexpensive but I feel better having the job done by certified technicians from where I bought my car. Collision manager Vlad was responsive, inf Not inexpensive but I feel better having the job done by certified technicians from where I bought my car. Collision manager Vlad was responsive, informative and accommodating. So was the front desk staff. That being said, Estimate process needs streamlining and more accuracy and transparency. A visual exterior inspection of damage was very misleading regarding the damage. Estimate went from about $900 to $3K because of real and POTENTIAL damage that Toyota requires its techs to address. This has happened at other repair shops as well. Just be straight with me from the getgo. More

I recommended this dealership. People is really helpful. Nice and the job is excellent. Thank you so much for your hard work. People is really helpful. Nice and the job is excellent. Thank you so much for your hard work. More

Fast service and clean . Michael kept me informed on the work progress. Smooth ride after the maintenance service. Michael kept me informed on the work progress. Smooth ride after the maintenance service. More

Brought my truck in for a 9:15am appointment with David for a running board install. Did not get a call nor text message about it being done so, I was waiting for hours wondering why it was taking so long. for a running board install. Did not get a call nor text message about it being done so, I was waiting for hours wondering why it was taking so long. At around 12:30pm I went to David's kiosk to ask him status but he wasn't there so I thought maybe he was on a lunch break. Again, I waited. Still no call or text message about the status of my vehicle. At 2:00pm I was finally able to ask someone, not David, about the status of my vehicle. Then, I found out that David had an emergency and that my case was handed out to another rep. I was told that my paperwork was at the cashier so, I went there to check. To my disappointment, I found out that my service was done at 11:10am. I was furious that no one had bothered to inform me about. Had I not inquire of the status, I would have been sitting there for a longer time. More