AutoNation Toyota Gulf Freeway

This visit was amazing in regards to the time they took to do the service on my wife’s vehicle. The service and the people servicing me was great overall. My only complaint was the fact that I asked to r to do the service on my wife’s vehicle. The service and the people servicing me was great overall. My only complaint was the fact that I asked to reset the tire sensor and that was not done so by the I decided to just drive off. The other thing was that they wash the vehicle and that was amazing but did not at minimum attempt to dry off. More

On the whole they do a good job, but sometimes they have work quality problems. This time, an interior plastic console frame was damaged during maintenance, two vent fans were also damaged. When they replac work quality problems. This time, an interior plastic console frame was damaged during maintenance, two vent fans were also damaged. When they replaced the damaged frame (at their expense), they did not repair the vents and actually installed them incorrectly to the point that they fell apart. I took the car back for repair and they found out they needed to order the parts which took some time. So, i will need to return to thr shop a 3rd time. Hopefully that will be the charm. More

The service was TOP notch in and out at record time. I highly recommend Autonation Toyota. Justin Vest took real good care of me. I highly recommend Autonation Toyota. Justin Vest took real good care of me. More

Rep. Rick did an excellent job communicating with me throughout the day. Necessary repairs were made same day. Great service! Rick did an excellent job communicating with me throughout the day. Necessary repairs were made same day. Great service! More

Buying processes were easy. Sale associate were great and helpful. Highly recommended if you looking for a new car. Prices are the cheapest in the Houston area. Sale associate were great and helpful. Highly recommended if you looking for a new car. Prices are the cheapest in the Houston area. More

Horrible service manager (Thomas Idele). Had my vehicle for over 6 hours and not a single update on progress. I called/text several times and never got a single reply. Would not recommend th Had my vehicle for over 6 hours and not a single update on progress. I called/text several times and never got a single reply. Would not recommend this service department to anyone More

Thr dealership was very clean. The sales staff were very professional and not pushy. Rachel made the buying experience great. The sales staff were very professional and not pushy. Rachel made the buying experience great. More

Everyone was courteous, friendly and efficient. I was in and out in a short time. I was in and out in a short time. More

It took 3 months to get in the part when I was told it would take 7-10 days. Then, no one called me to let me know when it came in. I had to follow up. Every appointment takes 3 hours. would take 7-10 days. Then, no one called me to let me know when it came in. I had to follow up. Every appointment takes 3 hours. More

Very clean and comfortable waiting area. Great customer service. Knowledgeable staff who listens and reassures you they will take care of the problem. Great customer service. Knowledgeable staff who listens and reassures you they will take care of the problem. More