AutoNation Toyota Gulf Freeway

I was really disappointed and not looking forward to doing this because everything started great. We had Sey as our salesman and he helped us with getting a 22 4runner, we did everything and made the fi doing this because everything started great. We had Sey as our salesman and he helped us with getting a 22 4runner, we did everything and made the final sale. Asked him if there were any issues, he said none and how clean it was. His communication was amazing at this point and even told us if we need anything to contact him and how service didn’t stop at the sale. Well days later and trying to contact him he’s been no where to be seen and getting a reply from him much less the dealership on specifics is nonexistent. We had to take the car to another dealership due to both heated pads in the seats being faulty. We thought since it’s not even a full week with us at this point that we can get help. But they just said to go through the warranty on the vehicle and the other dealership can’t promise it will be covered because of it. I’ve called and left messages for this dealership and I get no answer. Customer service is nice until you end up finalizing the sale. If warranty doesn’t cover this that makes it a $2200 bill out of our pockets because this dealership didn’t double check this ride fully before selling it to us. Now it gets passed onto us for the headaches that come with it. You guys sold me a car stating it came with a feature but obviously the feature is broken and I have to pay for it even more and go through the headache of going back and forth now. More

I have always had a good experience when taking my vehicles for service. The after service report is awesome because it lets me know ahead of time of any recommended services to extend the life of my vehicles for service. The after service report is awesome because it lets me know ahead of time of any recommended services to extend the life of my vehicle. More

I absolutely love my new truck with the help of Douglas Ramirez thank you so much Ramirez thank you so much More

Love that everyone is helpful and always willing to help customers. They keep you updated on whats going on with your car. customers. They keep you updated on whats going on with your car. More

Auto Nation Toyota has a very professional auto repair environment for customers. Its staff takes care of everyone who’s there in person, and via text message as another way of providing information. I ma environment for customers. Its staff takes care of everyone who’s there in person, and via text message as another way of providing information. I made an appt a few days in advance, which facilitated getting my vehicle into the service bay when I arrived with it. The price was reasonable for the repair, and pickup/payment was easy. A special treat is the complimentary hot tea and coffee machine with about ten flavor options. Tall tables and chairs are equipped with electrical outlets for technology during waiting time, and vending machines offer a multitude of snacks and soft drinks, etc. More

Thank you, Marily! !! Always a pleasure dropping off for service. I know my car is in good hands and will be back to me asap. !! Always a pleasure dropping off for service. I know my car is in good hands and will be back to me asap. More

Alex made the expected repair waiting clear and was able to assist me in getting a good loaner vehicle while I waited for my car to get a new transmission. Service is excellent and will be coming back! to assist me in getting a good loaner vehicle while I waited for my car to get a new transmission. Service is excellent and will be coming back! More

Friendly service, listens to your needs, and is transparent with recommended services for your vehicle. transparent with recommended services for your vehicle. More

I have to say, I really enjoyed buying from this dealership. Everyone was so professional and friendly. My Salesperson Amanda was Amazing!! And Will the GM was great to work with as well. dealership. Everyone was so professional and friendly. My Salesperson Amanda was Amazing!! And Will the GM was great to work with as well. More