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AutoNation Toyota Gulf Freeway

Houston, TX

4.6
1,228 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,228 reviews

July 21, 2022

I've been dealing with them for 15 years I have bought more than 10 vehicles from them I will not go to no other place they have the best service they have the best sells men Yani He takes care of busine More

by Riosjr81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yani
Jul 24, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Gulf Freeway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 20, 2022

This time I was not satisfied with the service because the fault that the vehicle presented was not detected, which I heard when I was driving it, but the problem is that I think that a thorough review wa More

by Antonio
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marilyn
Jul 22, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Antonio, we appreciate you taking the time to respond. The staff at AutoNation Toyota Gulf Freeway take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (713) 489-2097. We would appreciate the chance to turn your experience around.

July 20, 2022

Maintenance - Casey was great. Purchasing 6 maintenance services: nice and caring associate, but WAY too long! I was not buying a car... It should have taken at the most 15 minut More

by nooreet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Gavidia, some of the below is N/A
Jul 23, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Gulf Freeway! Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2022

Complete work in day and half appreciate timely work. Did not wash car. All other good. More

by lkchaffee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darlene
Jul 23, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Gulf Freeway take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (713) 489-2097. We would appreciate the chance to turn your experience around.

July 20, 2022

The dealership was great. The customer service was amazing. They were so kind and answered all my questions. More

by Tamir Jackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zuliabeth Jones
Jul 23, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello Tamir, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 20, 2022

Really good customer service and friendly staff. I had an issue and they worked til it was resolved to my satisfaction. I took my car in and they changed the oil ,rotated tires and washed it in abou More

by katibelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig and Marily others that I don't know names
Jul 23, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello Katibelle, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2022

Excelente Customer Service ! There Were Fast In Solving My Problem , Plus Honoring My Warranty.Plus Their Customer Service Highly Professional. More

by zamarripajoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zulibeth Jones
Jul 21, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 19, 2022

Service was fast and efficient Pablo did a great job in keeping me informed at all times. The inside if the facility was clean housekeeping was constantly cleaning, I didn’t get her name. She helped me cle More

by dbarrera1125Diana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo, Hispanic woman who checked us in and a Hispanic custodian
Jul 23, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 18, 2022

My experience with the dealer ship was great! The staff was very friendly and helpful. I loved the fact that you washed my truck it's those little things that make a big difference to a customer More

by Charlesbiehl67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey
Jul 20, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 18, 2022

This dealership really cares about your car. And will inform you some information if you refuse the service!! Great information. More

by evevill24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
Jul 20, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Jul 20, 2022 -

evevill24 responded

Yes, this is the only place I service my car.

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