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AutoNation Toyota Gulf Freeway

Houston, TX

4.6
1,234 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,234 reviews

July 29, 2022

Although I didn't have an appointment Marily quickly got me checked in and sent me on my way. She gave me an estimated pick up time of 3.5 hours but my vehicle was ready in 3. Always great service at this More

by apuente12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marily
Aug 02, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2022

Shajeel did a great job with the process and was informative on the dealership process More

by gilbert.hitchings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shajeel Khokhar
Aug 02, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2022

they went the extra mile to make my purchase a complete success and enjoyable experience More

by mtatum57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
aliziz
Aug 02, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 28, 2022

Great service and very helpful with my first purchase from a good dealership, carlos was really good at explaining and gave us a great deal More

by Jorgeandrade1125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos barrera
Aug 01, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

July 28, 2022

Fast, professional service. I have used AutoNation for both my Tacoma and 4Runner for all my scheduled maintenance. More

by Maneely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 01, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 27, 2022

Marily who was the service writer was great, she explained everything well and kept me updated on the service. The service for oil change and getting a new key FOB cut and programed was completed in More

by dbell1016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marily
Jul 31, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.

Aug 01, 2022 -

dbell1016 responded

Thanks for responding. I will call the GM.

July 27, 2022

My sales person was a female. She was very knowledgeable. The General Manager was attentive and caring. Location was very convenient. Highly recommend. More

by milanjax011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judith
Jul 31, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 31, 2022 -

milanjax011 responded

Highly recommend this location.

July 25, 2022

I’ve been going since 2017 and only one time I had a problem but it got fixed, they have always treated me like family and always work very fast on my car, especial thanks to Ricardo on service which wa More

by Emmanueldiaz314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo
Jul 28, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Gulf Freeway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 25, 2022

Have been going to this dealership for several years and their service is very good. It could be better if they can do it faster! More

by sivaram.arepalli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector
Jul 28, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Gulf Freeway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 25, 2022

Sierra was very helpful with the process of getting my truck fixed. I’m still waiting on parts but everything was taken care of through the insurance.. all I have to do now is wait. More

by Castyolie99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sierra
Jul 28, 2022 -

AutoNation Toyota Gulf Freeway responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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