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AutoNation Toyota Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.6
1,397 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,397 reviews

December 10, 2022

Jorge Monzon was excellent in his service and knowledge of the product. Extremely happy with our visit. More

by MarLozano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Monzon, Steve Gates
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Dec 13, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 10, 2022

Bad customer service. The managers are arrogant and disingenuous. Dealership imposes unnecessary costly options. The dealership refused to order the car that I built with More

by Hassan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Salesman and managers
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Dec 13, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Hassan, we appreciate you taking the time to respond. The staff at AutoNation Toyota Gulf Freeway take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2097. We hope to hear from you.

December 09, 2022

Great customer service rep. Clean bathroom and clean waiting areas .Also nice to have tv. More

by L.patten2017net.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marily
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Dec 12, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 09, 2022

Above my expectations with professionalism and courtesy and kept me inform of my car status at all times. More

by Luz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Vest
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Dec 12, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello Luz, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

December 08, 2022

Every time I take my vehicle for service, Hector R always makes it quick and easy! Thank you! More

by Ivonne272211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Rivas
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Dec 12, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello , thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 08, 2022

Everyone I dealt with during this process was fabulous. Thanks so much for making this such a great experience which I usually dread. I will definitely recommend to family & friends. More

by kfrance.acctg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Monzon
Print
Dec 12, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello , thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

December 08, 2022

Scheduling was a breeze. Service was prompt. All employees were very professional. Marily Perez is an excellent service advisor. More

by wes
Recommend Dealer
Yes
Employees Worked With
Marily Perez
Print
Dec 12, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello Wes, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 08, 2022

Did not wait long , was in an out in about 30 mins , great service overall More

by perla1024hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
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Dec 12, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello , thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 08, 2022

Justin Vest did a great job and pointed me in the right direction for sales and service, You need more employees like Justin!! More

by denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Vest
Print
Dec 09, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Denise, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Gulf Freeway! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

December 07, 2022

Very deceptive. .......nothing was reliable from this dealership. They keep changing things from one day to the next. I don't think I would ever deal with them or rec More

by jfress
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Can't remember.
Print
Dec 09, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (713) 489-2097 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

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