AutoNation Toyota Gulf Freeway

Brought my vehicle in for a state inspection. The service advisor insisted something was wrong with the battery and that it needed to be replaced immediately. Only to later inform that no batte The service advisor insisted something was wrong with the battery and that it needed to be replaced immediately. Only to later inform that no batteries were available. Then the sales pitches started. They seemed to be more interested in getting me to trade in my vehicle instead of providing the service that was scheduled. After 4 hours of waiting, my vehicle was returned with the license plate bent 90 degrees, gashes in my dash, and the battery terminals not screwed on. When I brought this to the Manger's attention, I was dismissed, almost ignored, and their only comment was to suggest I increase the frequency of my oil changes. #NotGood More

The person that always takes care of my car preventive maintenance and services is very supportive, he is bilingual like me, and in overall he is awesome with me. Pablo you are Superrr. Keep working like maintenance and services is very supportive, he is bilingual like me, and in overall he is awesome with me. Pablo you are Superrr. Keep working like that. He is always there for me at the Toyota dealer. More

Professional, nice people. They did everything to help me. They assisted me in all matters even not directly related to the purchase. They did everything to help me. They assisted me in all matters even not directly related to the purchase. More

It was Good service but took longer than I expected for an oil change with appointment. an oil change with appointment. More

Everyone is very helpful and friendly and knowledgeable. Clean establishment. Good location close to freeway. Clean establishment. Good location close to freeway. More

Dealership is really good. I would highly recommend going there if you are looking for a car. I would highly recommend going there if you are looking for a car. More

Went to drop off vehicle for maintenance. Sat there for 20 minutes waiting for Rick Aguilar to finish with other people’s checkin when I got there earlier than the people around me. When I as Sat there for 20 minutes waiting for Rick Aguilar to finish with other people’s checkin when I got there earlier than the people around me. When I asked me why he took the other people first when I had been there for already 20 minutes, he was unapologetic, defensive, and rude. Then when I pick up my vehicle again he was rude and disrespectful. He just seemed angry! He also didn’t ask me anything about the suggested services. I live an hour away from this Toyota and I was late to my appointment because of Ricks poor customer service. Thanks for nothing Rick Aguilar. More

I was very satisfied with the great service provided to my truck with Mgr.David Stokely and Asst. Mgr. Hector Rivas and their techs at Auto Nation Toyota Gulf Freeway. They are very knowledgable and honest my truck with Mgr.David Stokely and Asst. Mgr. Hector Rivas and their techs at Auto Nation Toyota Gulf Freeway. They are very knowledgable and honest persons in which I feel comfortable and pleased to have my truck service. I definitely recommend them. More

Love love love the customer service here! !! I purchased my highlander a few months ago and Brandon Dupar was my salesman, he was so patient with me and even went so far as to get me the color !! I purchased my highlander a few months ago and Brandon Dupar was my salesman, he was so patient with me and even went so far as to get me the color I wanted which wasn’t on their lot. The finance manger Yuceff explained every step of the way and made me feel very comfortable with what exactly I was purchasing. These guys are great!!! ❤️ More

Close to my home. Your services is vey good. I bought 3 cars at this location and may be look for another car to buy very soon. Your services is vey good. I bought 3 cars at this location and may be look for another car to buy very soon. More