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AutoNation Toyota Gulf Freeway

Houston, TX

4.6
1,228 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,228 reviews

September 20, 2022

My husband and I went into Toyota not expecting to purchase a vehicle that same day, rather simply look around at our options. As soon as we made it to the lot we were kindly approached by the Sales R More

by Sandra Calderon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Gregory, Manager (can't recall his name) and Finance Personnel (can't recall his name) - They were all GREAT!
Sep 24, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Sandra, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 19, 2022

Gave me someone else paperwork! Call and asked for my paperwork,Nobody called me back as on today! More

by Farrisgary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Sep 22, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

September 19, 2022

so far I have had good experience with the advisors at the service department. I always take my car here for service. More

by myrna8022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam & Sierra
Sep 23, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Gulf Freeway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 18, 2022

It took way too long to take care of my recall issue! I wish I would have been warned ahead of time! More

by srmax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paloma
Sep 22, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Gulf Freeway take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (713) 489-2097 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

September 17, 2022

Good service I take my Toyota Tacoma for the 5,000 miles service and they do a good job. More

by marcoa777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
Sep 21, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

September 16, 2022

Best car buying experience to date. Ryan G. was helpful and knowledgeable. Best of all I did not fell pressured at anytime from start to finish. I will buy my next vehicle at Auto Natio More

by rudygarza308
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan and Ronan
Sep 20, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 16, 2022

I have always taken my Toyota Prius to a dealer for maintenance. I have found that AutoNation Toyota Gulf Freeway does a great job at keeping my car in excellent running condition. They are friendly, f More

by wcalaway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marily Perez
Sep 20, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 15, 2022

Great communication and on a timely manner. I plan on taking in my 2021 Toyota Tacoma as well for service. More

by Deisycaseres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marily
Sep 19, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 15, 2022

MJ is an asset to your company This is my fourth car purchase from him m. Mario did an excellent job in finance I would recommend you guys highly More

by texbuilders
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MJ and Mario
Sep 19, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

September 14, 2022

excellent customer service like always by my adviser CASEY, she consistently meet and occasionally even exceed costumers More

by zacha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CASEY
Sep 18, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Zacha, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

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