AutoNation Toyota Gulf Freeway

This is the 6th Toyota we’ve bought from Auto Nation. We started with Donna Terblanch and then the great Mike Smith. Continuing on with this tradition is MJ, our salesman now. We told MJ what we wanted a We started with Donna Terblanch and then the great Mike Smith. Continuing on with this tradition is MJ, our salesman now. We told MJ what we wanted and found our ideal car. Thanks Auto Nation Thanks MJ! Calvin and Teresa Osborne More

They are very quick to help you when you show up at the service center service center More

Marily and Craig are very personable and professional delivering great service! Thank you for taking of me and my Camry TRD in a timely manner! delivering great service! Thank you for taking of me and my Camry TRD in a timely manner! More

Marily communicated very well with me on my visit and her recommendations I will be back recommendations I will be back More

Darlene and Thomas Idele both excellent advisors . They are both valuable assets to to organization . They are both valuable assets to to organization . More

Bought our 2022 rav4 premium with wonderful deal . Thank you so much to the sale Thank you so much to the sale More

Brought in my car for 10000 mile service. Had the oil and filter changed, tires rotated, fluids topped off, and a thorough diagnosis of the entire vehicle. To my great surprise, there was no Had the oil and filter changed, tires rotated, fluids topped off, and a thorough diagnosis of the entire vehicle. To my great surprise, there was no charge. Also, the job was completed in less than an hour, returned cleaned and ready to go. More

The drop off was easy and service was done in a timely manner. Polite and efficient service staff and they called when the service was complete for us to pickup. manner. Polite and efficient service staff and they called when the service was complete for us to pickup. More

Darlene, my service advisor was awesome, she really tried her best to satisfy me as a customer,. It is not her fault what happened but I have to tell my experience. First of all, as soon as you enter you hav her best to satisfy me as a customer,. It is not her fault what happened but I have to tell my experience. First of all, as soon as you enter you have the machine that scans your car, and they told my that the alignment was bad on the back, I said that was strange since I did an alignment with them 6 weeks ago. After checking the date , they will going to check and that will add an hour to my oil change appointment. I said ok. After an hour and a half , I check the status of the car and they told that it will take longer because they have like 20 cars ahead of me.but she was going to check for me After 2 hours and some, she told me that the machine read wrong about the alignment , that everything was fine and just wait for the key. After waiting for another 20 minutes, nothing. She had to go on the back and they didn’t know where my car was. Darlene, poor thing, had to go in person and hunt for my car. She found it in the back because the technician didn’t do the job correctly and left the car and key not in the correct place. After getting inside my car, 3 hours later, the sticker for the oil change was not replaced and the car keeps on sayings maintenance required. Like I said, the technician was not doing their job, or being pressured to finish jobs faster. There were a lot of cars being serviced that day. They shouldn’t accept appointments if they can’t keep up with the service. Also, they need to be careful with that scan machine that is saying that need alignment when not, spending $129 for nothing. More

The buying process was easy, they addressed every concern we had before, during and after! The whole team are nothing but professional! we had before, during and after! The whole team are nothing but professional! More