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AutoNation Toyota Gulf Freeway

Houston, TX

4.6
1,228 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,228 reviews

October 03, 2022

I love the services that I receive at AutoNation. Everyone is very friendly, helpful and very professional. The services is great, thank you all. More

by Icecream727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marily is great!
Oct 10, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello there! Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 03, 2022

Very friendly and knowledgeable nice clean waiting are but the only thing is the waiting time for a oil change is about an hour I waited 1:30 for oil change and tire rotation. More

by Meybichicas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alomdra
Oct 10, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2022

Great experience trading in my former car and purchasing my new car. They helped me get the payment I could afford, the interest rate that was what I wanted, and gave me a great offer on my former car. Al More

by revdrmd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pratik, Amid
Oct 10, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello there! We are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2022

Scheduling the appointment was easy using the online tool. The service was quick and professional. I liked the video explaining what the technician found on my car. Ricardo was very professional. More

by F. Melendez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo
Oct 10, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 30, 2022

Staffs are always willing to help. They are very professional and patient with clients, making us feeling comfortable. More

by Irca Ortiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose- don't remember his last name (from Venezuela)
Sep 30, 2022 -

Irca Ortiz responded

N/A

September 30, 2022

The gentlemen that attended to us was very helpful and friendly (Adam). We would like to request Adam for furture visits. More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Oct 06, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello Mary, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2022

Like this dealer ship took my car for the regular service , oil change, very friendly staff, I didn't have an appointment at the time of the service they were fast . Definitely I will take my car again for t More

by yolanda_74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Guzman
Oct 06, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 29, 2022

Got a $ 9. 99 coupon for a 5 quart oil change on my Sienna.service was prompt. More

by aaquarian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo
Oct 05, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Aaquarian, thank you for taking the time to leave us feedback. Feel free to stop by if you ever need any more help.

September 29, 2022

I like this dealer because I took my car for oil change and they call me less than a hour and the young lady marily was super nice she explained everything thank you More

by Doravasquez42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marily
Oct 05, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 29, 2022

Service center delivered the car back at the EXACT time promised! The service contract supposed to cover the service resulted in NO CHARGE ... no fine print showed up as items not covered. The only minus w More

by DocT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
Oct 05, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (713) 489-2097 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

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