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AutoNation Toyota Gulf Freeway

Houston, TX

4.6
1,228 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,228 reviews

October 21, 2022

Fast service, they don’t try to make you do unnecessary things to your vehicle. Very friendly as well More

by Noelia Martínez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 28, 2022 -

AutoNation Toyota Gulf Freeway responded

We are pleased to hear you had such a positive experience with us, Noelia! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2022

Great deal Good people They help me pick the right car Best car dealership in Houston More

by Michael_alvear86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel de leon
Oct 28, 2022 -

AutoNation Toyota Gulf Freeway responded

We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 21, 2022

Avoid working with the salesman Francisco and this dealership. Exactly the type of dealership that puts a bad taste in peoples mouth. Stated they would accept outside financing BUT would a $3,000 NON- More

by llopez5125
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Francisco
Oct 28, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (713) 489-2097 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Oct 28, 2022 -

llopez5125 responded

I have tried contacting the general manager and the general sales manager. Left voicemails and messages. Have not been able to get a hold of one of them. It has been a waste of time. Will be letting Autonation corporate know about the tactics this dealership is participating in

October 20, 2022

Buenas experiences solo um Poco larga la espera tambien my Bien explicado el servicio amable personal More

by elizabeth201218@ail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 27, 2022 -

AutoNation Toyota Gulf Freeway responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Siéntete libre de pasar si alguna vez necesitas más ayuda.

October 20, 2022

The people there at the dealership or super helpful and friendly they make you feel special and they explain everything to you. Mr Brandon was the person that helped me get my 2023 XSE Camry and Mr Abid t More

by mymimi57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Brandon and Mr Abid
Oct 27, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 20, 2022

Service was great, scheduling appointments is easy and fast on their website. The service reps are quick and communicate quickly with updates. More

by Gus N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Vest
Oct 27, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Gus, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 20, 2022

Excellent service. Justin took care right away to fix the problem and have it ready as soon as they could. More

by ralfaro9975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin T. Vest - Advisor #1934, Lisa Parasrami
Oct 27, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 19, 2022

Great personalized service. The service advisor was very helpful and answered all my questions. 2 thumbs up! More

by ditaylor06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Rivas
Oct 26, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 19, 2022

I made an appointment and got serviced quickly when I got there. They were honest about the time, and honored the coupon I had. They checked everything I asked them to and were honest about what I will need More

by Areli lozano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Lisa Parasrami
Oct 26, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Areli, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 17, 2022

Justin Vest is a great service advisor. Service does a solid job with my car. More

by gordon_atkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Vest
Oct 22, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Gordon, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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