AutoNation Toyota Gulf Freeway

I was very Blessed to have been passed on to Jose Cepeda from a reserved appt. I had been searching high and low for a truck with only three days left in a rental. Time was of the essence, and stress was from a reserved appt. I had been searching high and low for a truck with only three days left in a rental. Time was of the essence, and stress was extremely high. Jose was very attentive and understood my need. I believe God was with us when we came across the truck I purchased. I will continue to trust that this vehicle will be a good running truck. Jose was a Devine Intervention, and I would not hesitate to send anyone of my family members and friends to visit with him directly because that is exactly how he made me feel. He showed the love & care for a family member in need. I have taken on the care of my daughter and four grandbabies so the need is great to depend on good transportation, and the budget is low. Jose went over and beyond to make sure that it is in good safe running order. I can't say that I was reassured of this purchase by Sonny Chen. He almost made me feel as if I should be concern and not have my best interest in mind. First, I felt as if he was questioning my honesty regarding the rate I had preapproved from my CU, even when I was willing to give y'all the opportunity to beat, or meet it. Secondly, I was feeling uncomfortable with his attitude after declining any extra purchases. I had a limit on what I was wanting to utilize and determined not to exceed that amount even though I reached the top end. Also, I am sure it was not any fault of Mr. Cepeda to have delayed the delivery of my truck as promised, which was not to much of an inconvenience (but a bit concern hearing the comments from Mr. Chen lingering) since I was able to get a ride to work on the second day waiting and extended my stay there due to Taize Prayers with the CCVI Sisters. This helped calm my worry created by Mr. Chen. I will pray God Bless you all and my 2019'Tacoma Truck to serve my family and keep it safe for a long time, may you all have a safe Holiday Season with many THANKSGIVING to the one that protects & guides us always. Veronica More

They are all friendly and helpful especially Gladys and Marily. They treat you like family and keep you well informed. Thanks Auto Nation for taking care of my husband's RAV4 and my RDX. Marily. They treat you like family and keep you well informed. Thanks Auto Nation for taking care of my husband's RAV4 and my RDX. More

Great buying experience and friendly customer service, the sales rep was very helpful and checked on me several times after the sale. the sales rep was very helpful and checked on me several times after the sale. More

Toyota needs to be better with their parts and labor prices! Its ridiculous to pay so much on repairs when it costs just as much to get a new car. prices! Its ridiculous to pay so much on repairs when it costs just as much to get a new car. More

The whole financial process was easy and the salesman knew exactly what I was looking for. Very glad I selected AutoNation Toyota. knew exactly what I was looking for. Very glad I selected AutoNation Toyota. More

All the staff are attentive and professional, willing to help you, they make everything look easy and fast. They are amazing. Thank you, Mr. Patrick. help you, they make everything look easy and fast. They are amazing. Thank you, Mr. Patrick. More

I have been very impressed with the service received in the past and continue to receive. Employees are always courteous, helpful, and knowledgeable. the past and continue to receive. Employees are always courteous, helpful, and knowledgeable. More

I was told several times we are working on the vehicle and yet the vehicle was always in the same spot they sell you a ceramic coating for the vehicle witch should be opcional but they were the only deale and yet the vehicle was always in the same spot they sell you a ceramic coating for the vehicle witch should be opcional but they were the only dealership that had the exact vehicle my wife wanted on-site More

Zuli jones Helped me so much. She was very attentive and listened to my needs. She was amazing!!!! She was very attentive and listened to my needs. She was amazing!!!! More

Polite, and kept me updated on progress of repairs and parts. And reduced the initial cost of the repairs. Thank you. parts. And reduced the initial cost of the repairs. Thank you. More