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AutoNation Toyota Gulf Freeway

Houston, TX

4.6
1,241 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,241 reviews

June 26, 2023

Very pleasant personal and very helpful with any questions or concerns that I had with options. More

by los_leones
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Keisha
Jun 29, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 22, 2023

The dealers service center was by far the largest service garage I’ve ever seen. The waiting area was phenomenally clean and comfortable. More

by Andrew Silecchia
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James, Casey
Jun 26, 2023 -

AutoNation Toyota Gulf Freeway responded

We appreciate you taking the time to leave us a response, Andrew! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 22, 2023

Service department did terrible. Took my car for alignment twice and they still couldn’t fix it. More

by avitiachris13
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Idk
Jun 26, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.

June 22, 2023

They replaced my alternator but never put back the engine cover rivets. I recognized it when I washed my car. The rivets were placed under the hood close by the windshield. It was not professional. Also, I s More

by Tam
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Luis
Jun 26, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello Tam, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (713) 489-2097. We would appreciate the chance to turn your experience around.

June 22, 2023

Great employees and communication; Mike let me know what to expect at my next service, thank you. More

by shaynesinger
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 26, 2023 -

AutoNation Toyota Gulf Freeway responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 20, 2023

I was able to trade in my 2007 van for a certified used 2019 Toyota Corolla. They were very efficient. I did not like it when Francisco, who was writing up the paperwork misspelled my name. He put in the i More

by svcamille
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose Cepeda, Francisco
Jun 23, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2097. We hope to hear from you.

Jun 26, 2023 -

svcamille responded

I am not sure how your dealership can make up for the mistakes Francisco made. I think having Francisco to through trainging and having him learn to listen to the client would be a good idea. Leslie, the title clerk, was very helpful to me. I hope clients in the future do not have the problems I had.

June 20, 2023

I was very impress on how they conducted themselves. everyone there was friendly.. I have purchase many vehicles and dealt with several car dealerships . not once I felt being taken advantage of. More

by opresas532@gmail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
everyone and Abid Bhatti
Jun 23, 2023 -

AutoNation Toyota Gulf Freeway responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 27, 2023 -

opresas532@gmail responded

again very please with the service

June 19, 2023

Hector, was my service guy and he was AWESOME! It was a Saturday, I didn’t have an appointment, and he still had me out of there in 1 Hour! More

by Brilyn1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Jun 22, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. We hope to see you soon!

June 17, 2023

Friendly service and great work. Nice facility with good air conditioning. I trust my vehicles service done here. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jun 20, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Paul, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2023

I wish I could give 10 star ⭐️ but since there is always room for improvement I am giving Justin Vest and AUtoNation 5 + he is one of the BEST Service Advisors I ever deal with. I would definitely recommend More

by Blancaz35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Vest
Jun 20, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

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