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AutoNation Toyota Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.6
1,241 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,241 reviews

July 10, 2023

Great customer service on time not long wait. Service manager was very friendly and had More

by syedsaad13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jul 13, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 10, 2023

The salesman (Julian) was very professional and accommodating to my automobile needs. The dealership was clean and everyone was friendly. More

by littleshannon63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juliman Almanza
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Jul 13, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 03, 2023

The salespeople at the dealership were patient and explained everything clearly. They did not pressure me to make any decisions I was not comfortable with. They were also transparent with the pricin More

by Punit
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Judith, Muhammed
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Jul 06, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello Punit, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 03, 2023

Best in the SE. Hands down all the time. Can't get no better. Thanks More

by jessie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jul 06, 2023 -

AutoNation Toyota Gulf Freeway responded

Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 03, 2023

I had a great experience! Only took 2 hours to finish the process . I am still waiting for the paperwork to be completed for my previous finance team but it’s only been a week More

by twilly15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Many
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Jul 06, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 30, 2023

Great service. I was called about coming in for a free oil change and check up. More

by Andie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Merylee
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Jul 04, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Andie, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

June 30, 2023

Luis is always helpful and lets me know what is needed to keep my vehicle in optimal conditions. More

by Juan Camaney
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis
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Jul 04, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Juan, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 27, 2023

Service manager has no desire to fix problems, is rude and confrontational. Worse experience at a dealership I’ve ever had. More

by Haley1013
Service Communication
Recommend Dealer
No
Employees Worked With
David, Keisha
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Jun 30, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Gulf Freeway. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2097 to discuss what we can do to help.

June 27, 2023

It’s all ways a great experience, we arrived a bit early and were attended promptly greeted warmly and friendly. We always enjoy our visits More

by embarber77
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John
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Jul 02, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 26, 2023

The first time I went the guy texted me and said he would keep me in formed. This time the girl took my car and I never saw her again. I had to ask and find out after an hour and a half. When Keisha went to More

by Randilhoward
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mari Perez, Keisha
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Jun 29, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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