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AutoNation Toyota Gulf Freeway

Houston, TX

Overview
Reviews
Vehicles
4.6
1,241 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,241 reviews

July 17, 2023

Mike always does his best to serve his client. He always looks After his client as best as he can More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Jul 20, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Matthew, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 16, 2023

The service was great, everyone was very nice. Are sales person Angela was awesome and very knowledgeable. More

by cannb20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela
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Jul 20, 2023 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2023

I have been having issues with my 2011 Sienna's alarm going off at random times. This was the second time I brought my vehicle to the dealership. The first time, they talked me into getting a new battery More

by PDCRAWFORD
Recommend Dealer
No
Employees Worked With
Service Department
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Jul 20, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (713) 489-2097 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

July 14, 2023

Go beyond and above to support you. Very personal. Contact you even after leaving the dealership. More

by Yflores713
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zulibeth Jones
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Jul 19, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 13, 2023

My car came out, service smell gas inside and not wash outside not happy with service More

by Jimmymassoud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James in service
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Jul 17, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2097. We hope to hear from you.

July 13, 2023

Very friendly salespeople, professional staff, very wide selection, unlike many dealerships today which have a small selection, Auto Nation seems to have a wide selection in stock! Great place! I should hav More

by Markjs2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raquel de León, finance manager
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Jul 17, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

July 12, 2023

Shajeel was great to work with. He made the entire process very easy. I will definitely use this dealership again. More

by rgrench
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shajeel
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Jul 17, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 10, 2023

Fueron muy rápidos y muy honestos y la cotización se me hizo muy justa, y el precio por el servicio que hice me pareció bien More

by EDUARDO MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Creo que su nombre era micol
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Jul 13, 2023 -

AutoNation Toyota Gulf Freeway responded

Hola Eduardo, nos complace saber que tuviste una experiencia tan positiva con nosotros. ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

July 10, 2023

Staff is very professional, friendly, and informative. Marilee (sp?) is an exceptional service representative. Thank you. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marilee
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Jul 13, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 10, 2023

The salesman I dealt with was awesome. He made sure that I was straight when it came down to finding the right vehicle.i truly appreciated him. More

by Yen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose c.
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Jul 13, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Yen, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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