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AutoNation Toyota Gulf Freeway

Houston, TX

4.6
1,241 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,241 reviews

August 01, 2023

The overall experience is great. The finance team should have been transparent, the APR was increased, and finance bank changed after processing the application. More

by Sukumar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose, Babar
Aug 04, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Sukumar, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (713) 489-2097 so we can assist you further.

July 28, 2023

Our sales representative Clarence Hill was great, He explained a variety of options, lease, finance of both used and new cars. I felt like they offered a fair price on my trade in. I would definitely More

by ktaurins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clarence Hill
Jul 31, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

July 27, 2023

Very nice environment and was greeted within a few minutes of my arrival. got a text when my car was done. was told my tires were in the yellow don't understand what that means, other than caution, h More

by Iam3rdof5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marily Perez
Jul 31, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 27, 2023

I was going in to get an oil change. I like how I'm able to drop my car off and know it's in good hands. Pick up is easy too. We appreciate everyone at the dealership for making our trip More

by mia.pequeno22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 31, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 27, 2023

Yes i bought 2022 Toyota Camry Certified Pre-Owned, thank you Vincent P Nguyen and team AutoNation Toyota Gulf Freeway for excellent and truly exceptional customer service, yes im very happy and i”ll refer m More

by pat25062004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent P Nguyen
Jul 27, 2023 -

pat25062004 responded

Thank you ♥️

July 26, 2023

I was very pleased with everyone that I dealt with; Both Julian Almanza and Abid Messiah listened to my concerns and worked out an acceptable deal for me. More

by ddommert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian: Abid
Jul 28, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 26, 2023

I was so happy to get in and out in less than an hour for my oil change!!! More

by Dee Messa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marily
Jul 29, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Dee, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Toyota Gulf Freeway

July 26, 2023

We took our vehilce in for a bulletin regarding the trailer disconnect, which when it happens it kills your brakes. Turns out a known issue that just requires programming. This should be a safety recal More

by tinaedlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector
Jul 28, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Gulf Freeway. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (713) 489-2097 -- we hope to hear from you soon.

Jul 28, 2023 -

tinaedlin responded

I have explained to the service advisor as well as Toyota care that the issue was a safetyl issue and should not have been a charge to "reprogram" the brake ECU. ITs ridiculous that something could have ended up causing a very serious accident and a KNOWN issue is not a safety Recall. Unless you are willing to reimburse for the service I don't need a call. I will take this up with NTSB if its not. You can look up my cell phone number at the messages that have already been left if you would like to resolve the situation.

July 25, 2023

This dealership was the most friendly and helpful staff the moment I arrived. Thanks for your services. More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Martinez
Jul 28, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi Henry, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

July 24, 2023

Plenty of options. Angela took amazing care of me! She was very knowledgeable and professional and answered every single one of my questions. I really appreciate her pr More

by Lizzyavila.la
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Risinger
Jul 27, 2023 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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