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AutoNation Toyota Gulf Freeway
Houston, TX
1,241 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,241 reviews
September 14, 2023
The technicians leave my car leaking oil after an oil change when I took it back for a check up they said it was nothing. They didn’t admit that something was loose either the plug of the filter and did change when I took it back for a check up they said it was nothing. They didn’t admit that something was loose either the plug of the filter and did not gave me a receipt. That said that I took it for a check up. More
by Davemed
Employees Worked With
Raul
September 12, 2023
I bought my new 4Runner from here. I take my car here for oil changes. It's more expensive but I wanted to have a record of the services performed on the vehicle. My car has the TRD I take my car here for oil changes. It's more expensive but I wanted to have a record of the services performed on the vehicle. My car has the TRD Pro skid plate on it which is a Toyota part. The way that Toyota designed the skid plate is, you have to take the the plate off to change the oil. Everytime I take my car here they always install the skid plate back on wrong. The first time they reveresed the rear bolts with the front bolts. I changed them back on my own no big deal. This last time, they actually cross threaded one of the bolts! I tried to call the service department and all that happens is I'm either rerouted back to the main menu or I'm put on hold until you get tired of waiting. You spend more money here and they keep assigning trainees to work on your car! How does a Toyota tech not know how to install a Toyota part? More
by jamie diaz
Employees Worked With
Keisha Clark
September 12, 2023
One of the most unprofessional experiences I have ever had with a dealership. They held my car for a month and two weeks without doing anything about it. I could never get a hold of my advisor Mike. Never had with a dealership. They held my car for a month and two weeks without doing anything about it. I could never get a hold of my advisor Mike. Never got a call back from the service manager, after leaving messages on multiple occasions. I had to go in person for them just to tell me that they cant work on my vehicle and had it towed to another autonation. The miscommunication and run around from them is so overwhelming when all your trying to do is get you car fixed. 0 out of 10 do not recommend, unless you are okay with going without a car your paying for. More
by yarelly1996
Employees Worked With
Mike, Scott, David, Keisha
September 08, 2023
My experience with David Garcia was exceptionally wonderful. He was professional, kind , patient and made me feel secure that I was getting the best car to meet my needs. I will definitely refer him wonderful. He was professional, kind , patient and made me feel secure that I was getting the best car to meet my needs. I will definitely refer him and I give him 5 stars. More
by iptpzp
Employees Worked With
David Garcia
September 06, 2023
David was great. Patient and understanding. He was able to offer multiple options that fit into what we were trying to accomplish. The entire dealership ensured th Patient and understanding. He was able to offer multiple options that fit into what we were trying to accomplish. The entire dealership ensured that we were taken care of throughout our time there. Keep up the great job! More
by ckemery
Employees Worked With
David Garcia
September 01, 2023
I have always found them to be courteous, professional and very thorough. Hector the service advisor, explained services needed and walked me through the steps to have it completed. and very thorough. Hector the service advisor, explained services needed and walked me through the steps to have it completed. More
by Roberta
Employees Worked With
Hector
