AutoNation Toyota Gulf Freeway

Javon R. Was very helpful & friendly made everything very easy. Chris was also very friendly. If i have to do if over i would go to see them. very easy. Chris was also very friendly. If i have to do if over i would go to see them. More

It was a pleasure to working with Vincent Nguyen. He have help me every step of the way. I would definitely recommend new buyer to buy from him. Again, many thanks and keep up the good job. help me every step of the way. I would definitely recommend new buyer to buy from him. Again, many thanks and keep up the good job. More

Although the representative was nice enough, I got the feeling that he was not as interested in pleasing a customer who was purchasing a cheaper, used vehicle. Also, the day after driving it out of the lo feeling that he was not as interested in pleasing a customer who was purchasing a cheaper, used vehicle. Also, the day after driving it out of the lot, the check engine light came on. Overall still a good experience and the vehicle seems like a good purchase, but I personally would not recommend this dealership to used car buyers. More

Always have Kevin Stringfellow as my Service Advisor for my wife's 2005 Corolla, my parent's 2011 Corolla, and my 2005 Matrix. Why? I trust him. my wife's 2005 Corolla, my parent's 2011 Corolla, and my 2005 Matrix. Why? I trust him. More

My overall experience with Autonation, Champion Toyota was amazing! My husband did everything over the phone with the internet manager, she was awesome! When arriving at the dealership, it was very welcom was amazing! My husband did everything over the phone with the internet manager, she was awesome! When arriving at the dealership, it was very welcoming & the employees were so helpful; such a great atmosphere. I was directed to the internet manager & she introduced me to the salesman taking care of my purchase. They had my vehicle ready for me in their glass garage! They showed me everything about the car & hooked all my stuff up for me. It was an amazing experience with the friendly staff & awesome service they provide!!! My husband purchased his truck from Champion Ford & that is why we choice to call Champion Toyota, we are from Louisiana & Champion is worth our time to drive!!! We recommend Champion to anyone who would ask us about purchasing a vehicle!! More

My car-purchase experience with Mike Smith at AutoNation Toyota on the Gulf Fwy., was very pleasant; the dealership is very nice, ample, well organized, with good facilities and "extras" for the customers i Toyota on the Gulf Fwy., was very pleasant; the dealership is very nice, ample, well organized, with good facilities and "extras" for the customers in the waiting areas. Mike is very knowledgeable of what he is doing, he knows the products he's selling; he explained to me every detail and answered every question I asked. During the purchasing and negotiating process I didn't feel the "pushing" to do things you don't want to which you feel at other dealerships or from other salespersons; Mike was very professional and we were able to reach an agreement in just a few minutes while talking about the different options I wanted to have in my vehicle. He always kept me updated on my car's arrival and the delivery process was on time, agreeable, accurate and with no surprises. I am very happy with my new car and I am very grateful to Mike for making my car-purchase process a fast and an outstanding experience. Thanks Mike!!! J. Alvarez. Houston, TX More

Mr. Morrow Was very friendly, and Held the auto I wonted to Check out because other dealers would not hold Auto till I could have time to get in to look at them. The car that Mr. Morrow held for me wonted to Check out because other dealers would not hold Auto till I could have time to get in to look at them. The car that Mr. Morrow held for me Just happened to be the one for me More

Who you gna call? Auto nation! Got a 2013 rav4 and love it! Tuan was patient and helpful. He new we needed a good family vehicle and helped us get a brand new rav with a great rate. Can't wait to get anot it! Tuan was patient and helpful. He new we needed a good family vehicle and helped us get a brand new rav with a great rate. Can't wait to get another new vehicle from here! More

BEWARE HORRIBLE SERVICE ADVISOR!!! Tuesday morning was our appointment to get a basic oil change, our honest and trust worthy service advisor Thomas was not avil, and what seem to be a nice gentleman name our appointment to get a basic oil change, our honest and trust worthy service advisor Thomas was not avil, and what seem to be a nice gentleman name KEVIN STRINGFELLOW approached us and ask what we wanted, we respond we had an appointment with Thomas for an oil change, he LIED to us and said that Thomas was running late, he proceeded on taking our vehicle in to get the oil change , while we were looking at the tire rack he asked us in a very RUDE TONE what vehicle we need tires for, we proceed on telling him we needed 2 tires, RUDE KEVIN STRINGFELLOW interrupted us by saying if you buy 3 tire the 4th one is only $1.00 more, when we said we only needed two rear tires RUDE KEVIN STRINGFELLOW yelled out and said we don't have tires for the XRunner there anyways, and rudely walking away. After the oil change was done Rude Kevin told us that our vehicle need immediate attention, they have done what is called a "multi point inspection" with out consulting us first. when ask about the finding of our rear differentials Rude Kevin try to belittle our knowledge and was getting upset when we ask specific questions on the quality of fluid in there. KEVIN dont care for customer service, he call us "BRO" AND TELL US WELL THE SERVICES NEED IMMEDIATE ATTENTION. I wish the Service Manager was there or the customer services relation lady Mary Ann Conner, they would have never tolerate this bad customer service from an advisor. Our family members combine have brought a few toyota's from this dealer. we would love to do more business with this dealer, but no longer will caused of the bad quality of service we get for a simple oil change. BEWARE OF RUDE KEVIN STRINGFELLOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More