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AutoNation Toyota Gulf Freeway

Houston, TX

4.6
1,234 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,234 reviews

July 29, 2021

I have purchased my last 4 or 5 vehicles from this dealership and have always had a wonderful experience. This remains my favorite Toyota dealership. More

by ninaluna55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Gonzalez Medrano and Ivan Verde in finance
Aug 20, 2021 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 28, 2021

Usually service time waiting for oil change is about 1 hour and 1/2 to. 2. This is my 1st time ,I was done in 50 minutes. Big improvement More

by anyalfaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Minerva
Aug 13, 2021 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 27, 2021

Good job service very nice and they did all inspection on vehicle They told me coming up service detail I am happy with that service More

by Aa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zuliibeth
July 26, 2021

Advisor Marily did a good job. She listened well, did the works professionally. All works completed around promised time in a satisfactory way. She is a good advisor. More

by samuel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marily
July 23, 2021

David was a great salesman. We went in with an amount that we wanted and he met our expectations without us telling him any number that we had in mind. They came back with the price range we wanted for More

by lincavon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garcia , Ivan Verde
July 22, 2021

I mistaken my appt day and the manager on-site made accommodations to service my car and was very polite, friendly, and professional. Definitely Recommend!!! More

by Luong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Jul 24, 2021 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for sharing your positive experience! We appreciate your recommendation of AutoNation Toyota Gulf Freeway and we hope to be of service again in the future.

July 22, 2021

I am very satisfied with the purchase of my new car, excellent service from the seller and the Finance Manager Jorge Longoria. I love my new car. I love it. I am very sure recommend this agency. EXCEL More

by melina_longoria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Manager Jorge Longoria and the seller Chiquillo
November 05, 2020

Had an appt for Rear Differential oil change, stated warning lights came on, they ran diagnostics, took them 9 hours! Service writer did not get ride for me to go home, only talked with me two times, I More

by sd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Service Writer, Service Manager (30 seconds)
Nov 09, 2020 -

AutoNation Toyota Gulf Freeway responded

Hello, we appreciate you taking the time to respond. The staff at AutoNation Toyota Gulf Freeway take our reviews very seriously. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (713) 489-2097 to discuss what we can do to help.

August 13, 2020

Omar the service manager was rude, condescending, and argumentative. I was having work done and he said the vehicle would be done in 4-5 hours. 9 hours pass nothing. I call and cant can ahold of him, More

by pieper.n.b
Recommend Dealer
No
Employees Worked With
Omar service manager
December 23, 2019

Tony incapable of answering service questions I'm sure it's intentional to get you in the shop, but Tony absolutely refused to look up our service history and answer warranty questions prior to se More

by NoMoreAutonation
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Huong
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