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AutoNation Toyota Gulf Freeway

Houston, TX

4.6
1,235 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,235 reviews

February 19, 2022

Salesman was great. Finance gentleman was great. Only issue I had is when I got home with the truck , a couple days later I noticed there was no jack or spare tire tool/ More

by rkane1076
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman didn’t leave me his card.
Feb 22, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 19, 2022

The people were nice and friendly. Was awesome thank you.... Cool place and people smiles More

by amybrooks1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Na
Feb 22, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 19, 2022

My service advisor was very helpful with the questions I had. I’ll probably be out of town for my last comp service at 25k , so she informed me that there is a cutoff point when I reach 26k. If this happens More

by larrygabriella
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paloma
Feb 19, 2022 -

larrygabriella responded

Very much appreciated the help from service advisor Paloma . Knowledgeable & professional. Very helpful. Thanx Paloma.

February 19, 2022

Everyone there were really friendly and transparent. Their prices were also very reasonable given the market situation right now. More

by Saleem439
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fransico, Abid
Feb 22, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 18, 2022

After having a horrific experience with Mr. C. Hill months ago when I was buying a new vehicle because he verbally attacked me and humiliated me. (I cancelled transaction). I purchased my Toyot More

by marys5447
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Thomas Mr. Firdous Mr. Messiah
Feb 18, 2022 -

marys5447 responded

Thank you for taking care of my Toyota in a very professional manner. My experience on this service day was superb thanks to Mr. Thomas in Service Department

February 18, 2022

Poor service / high repair prices. I had to call service tech Luis for updates and for options on the recommended repairs. Charged me 550 for the front breaks only. When picking up my More

by Lroldan312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis
Feb 22, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we're disappointed to hear of the negative experience you had at our location. Please call our General Manager at (713) 489-2097 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

February 17, 2022

People are friendly, quick response to my questions, and goes over all services before they begin. More

by zinzap14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sierra, Mike, Marily
Feb 18, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 15, 2022

Had a great experience Julian our sales person was awesome helped us find a vehicle for my wife and is very informative with details of the vehicles in there inventory made our purchase very easy I wo More

by jcuellar4307
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian in sales and Dave in Finance
Feb 18, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Gulf Freeway. We are always more than happy to assist you if anything else comes up. Take care!

February 15, 2022

Appointment on February 11 2022 at 07:00 Arrived at 06:45 Service began at approximately 08:00 Vehicle ready approximately 13:00 with parts not installed but inside vehicle on the front seat I was More

by Pfilsjolivette
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin
February 14, 2022

Great experience ! Pratik was very helpful and accommodating. We couldn’t have had a better person to deal with. Taha, the financial manager, was also very accommodatin More

by ehclay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prayik Lamichhane and Taha Yusuf
Feb 17, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Ehclay, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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