Back

AutoNation Toyota Gulf Freeway

Houston, TX

4.6
1,215 Reviews
Contact Dealership

12111 Gulf Freeway Suite 1

Houston, TX

77034

Directions

By Type

Showing 1,215 reviews

February 07, 2022

Fast and Efficient service! In and out in less than 35 minutes. Service department is awesome. Best purchase and easiest purchase ever More

by katewisco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Son
Feb 10, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 05, 2022

Took my vehicle in for service and had damages to my vehicle caused by dealership More

by sgon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Teresa, Steve, Mike, Jorge
Feb 08, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (713) 489-2097. We'd appreciate the chance to make your experience a positive one.

February 03, 2022

They make sure the job is done great service and good customer service. Great Job More

by fisher.bridgette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I rate 8 for employee Paloma
Feb 07, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 03, 2022

My recall was taken care of everything was good no problem everyone was great I liked when they washed my vehicle it took about 2hrs to finish thank you More

by Joyce Carter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
Feb 07, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 03, 2022

I have purchased my last 3 Toyota's there because of the reliability of the vehicle and how pleasant the salesperson are with the customer!! More

by Earnest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 07, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 02, 2022

My wife and I have been searching multiple dealerships looking for the car we wanted. We had been in contact with another Toyota dealership who was trying to add on every fee possible and giving us the ru More

by Cpinkard95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel, Sonny
Feb 07, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help. Have a great day!

January 31, 2022

The main reason why I go here is the great service advisor I have, Thomas Idele. Excellent service- fast, friendly, knowledgeable, and trustworthy. More

by david0535
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Idele
Feb 03, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 28, 2022

I purchased a vehicle from here 2 weeks ago. (Used)I was I purchased a vehicle from here 2 weeks ago. (Used) I was just sen an email that asked me to leave a review. So here it is. If you purchase from here More

by jamesjayrichter33
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Julian
Feb 02, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Gulf Freeway. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (713) 489-2097 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

January 27, 2022

This dealership is always fast and courteous from calling to make appointment to getting back keys. More

by sonyard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin in service department
Jan 29, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Sonyard, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 27, 2022

Have bought 6 cars at this dealership, and have had excellent service. Hector is an excellent service rep. More

by NancyH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector and Vincent Nguyen.
Jan 31, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

...
106
...