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AutoNation Toyota Gulf Freeway

Houston, TX

4.6
1,235 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, AutoNation Toyota Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,235 reviews

February 23, 2022

I was told the service would take 3 hrs and it did. This helped me prepare for the wait time and time off from work. More

by samvara986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paloma Mata
Feb 26, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 23, 2022

I am always satisfied with the service at Toyota. I had a problem with the Lugnuts on my tires and they corrected that for me. Thank you so much. More

by Bevazalesnik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sierra Folco
Feb 26, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 22, 2022

The services that I received on Friday was excellent. Everyone was very friendly, helpful, nice, and very professional. Thank you all for the great work! And quite it up! More

by Icecream727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Feb 26, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 22, 2022

I love that when i go at toyota they treat me right they answer all my question they are nice people they do a really good service More

by mcanales757
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 26, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2022

Great service and communication on what will be done to my vehicle. Early morning appointments are the best. More

by homeyisdaman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector ( in service department)
Feb 23, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

February 21, 2022

Good service and communication good customer service and experience good timing and work. Over all good More

by Tom_b4ss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
Feb 23, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 21, 2022

I never seem to get in for my regular maintenance in a timely manner, but AutoNation Toyota is very good at giving quick appointments once I get the ball rolling. They always give clear estimates before a More

by Nowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Feb 23, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 21, 2022

On Friday, Feb 18, 22. One of the front tire leak air on the wall, I remember that the inside wall. Someone told me bring to dealer, reason, I bought my car only 10 months More

by tnguyen1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
1934 Justin T Vest
Feb 23, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call at (713) 489-2097. We hope to hear from you. us if you ever need anything. Be safe on the road!

Feb 24, 2022 -

tnguyen1946 responded

I call the # (713) 489 2097 five (5) times since you tell me, No one answer me. One time, someone there told me talk to Mr Pablo. Still no answer. Another time, the answer machine told me leave message, He will answer me. I left my phone #, and my email address. Still no answer. Please let me know, if guys do not want talk to me, or do not want to pay back my money.Then I will shut up. Here is my email address: tnguyen1946@gmail.com. Thank you very much. Trung Nguyen

February 20, 2022

After receiving a recall notice I took my Tundra in…. Was kept waiting for 2&1/2 hrs and NOTHING was done…. More

by CMCantin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service staff
Feb 22, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (713) 489-2097 -- we hope to hear from you soon.

February 20, 2022

We are pleased with the vehicle that we purchased . Although we test drove two vehicles , we were at the dealership about four hours. Angelia Resigner was hard working to answer all our questions and e More

by ofmilkman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelia Resiner
Feb 22, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

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