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AutoNation Toyota Gulf Freeway

Houston, TX

4.6
1,235 Reviews
AutoNation Toyota Gulf Freeway is the premier destination for all things Toyota in the Greater Houston area, and is one of the largest Toyota dealerships in Southeast Texas. Located in Houston just across from the Almeda Mall, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Toyota vehicles for sale, to our extensive used inventory, ...
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12111 Gulf Freeway

Houston, TX

77034

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Showing 1,235 reviews

March 14, 2022

Love my experience here, i was helped by many and kept things as easy as could be. And treated me very well with professionalism. More

by Luis Urdaneta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge monzon
Mar 14, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi Luis, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 14, 2022

The facility was clean, maintained well and all of the people I met were polite. Justin was the best service advisor I’ve had at this location. Very professional and really helped with questions I had. More

by Brian.robicheaux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
March 14, 2022

Best customer service,they do excellent job,price is reasonably always care about customer needs. More

by Sara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
March 14, 2022

Told me my battery is in a critical condition and after told me the battery is good but still gave a report saying the battery is bad with an estimate price for the replacement..so I don't know what to bel More

by cteney2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Casey
March 12, 2022

Your Finance department is below AutoNation standards. It took about three months to get a refund on a cancelled Extended Warranty policy. AutoNation fail to submit paperwork to warranty provider. More

by mmdmmm2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sierra
Mar 14, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2097. We hope to hear from you.

March 10, 2022

Realmente excelente servicio al cliente, estoy muy satisfecho por la atencion brindada por nuestro vendedor el Sr. David Garcia. Sin duda alguna 100 % segura de poder recomendar ampliamente el Dealer More

by Jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garcia
Mar 10, 2022 -

Jeff responded

Muchisimas gracias por su atencion y servicio

March 09, 2022

Fast service. Everyone polite . Explained service done and future service needed in the future.Feels good to be able to trust. More

by Delthinedavis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 10, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 08, 2022

Scheduling online is easy and quick. I didn't expect dealerships to give a free carwash after the service was completed. Bravo!! However, the wi-fi didn't work on the day I visited and o More

by Felipe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sierra
Mar 10, 2022 -

AutoNation Toyota Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

March 07, 2022

Thank you for your genuine service and for sending me a video of my car. Appreciate it a lot. More

by dianamaldonado.cofo2014
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo
Mar 10, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 07, 2022

Great customer service. Thorough car services and care. Always on time with service. Easy appointment making More

by Promised55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Mar 10, 2022 -

AutoNation Toyota Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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