AutoNation Toyota Cerritos

Completely satisfied with both our sales rep Ali A, & their sales manager Juan G when completing our purchase . Thank you their sales manager Juan G when completing our purchase . Thank you More

Autonation Toyota Cerritos provided the best customer service. They showed me the car as well as went over all the features. Kevin and Billy are the best. If you want the best service ask for Billy. service. They showed me the car as well as went over all the features. Kevin and Billy are the best. If you want the best service ask for Billy. More

The service is standard for any dealership. Extremely long wait times at this particular location, even when there are no cars lined up for service! You can see Toyota associates walking around Extremely long wait times at this particular location, even when there are no cars lined up for service! You can see Toyota associates walking around "milking the clock", But the most egregious and blatant disingenuous service is the shuttle service!! You sign-up and wait longer than it takes for your car to be serviced. I've had the misfortune of having to use this service during my last two visit's and its always the same. The driver was the same and Its some what obvious based on rising fuel cost he is NOT to be shuttling people as quickly and efficiently as possible. Big disappointment at this location... More

Everyone was extremely helpful. Took the time to explain all the options that were available and great with communicating. Took the time to explain all the options that were available and great with communicating. More

They were not organized and I had an appointment at 8:00 am arrived at 7:50 am, waited in line for 20 minutes until someone finally came to my car. I was very disappointed because I called 2 weeks in advan am arrived at 7:50 am, waited in line for 20 minutes until someone finally came to my car. I was very disappointed because I called 2 weeks in advance to schedule an appointment. More

Jessie Stuckey, the sales representative who approached me at the parking lot was very helpful. He was able to combine professionalism and friendliness while helping me find the car I like. He was very p me at the parking lot was very helpful. He was able to combine professionalism and friendliness while helping me find the car I like. He was very patient in trying to find cars that he could show me. I was not even intending to buy a car that day. I was planning to just look around like I did earlier in the day in other dealerships near by but Jessie's knowledge about their inventories and very positive attitude in dealing with customers convinced me to buy my Highlander that day. Thankyou, Jessie. More

Auto Nation Toyota at Cerritos has amazing people on the phone/text and in person. We had a great experience with them buying our car. Super friendly, polite, caring, efficient. We are very grateful for t phone/text and in person. We had a great experience with them buying our car. Super friendly, polite, caring, efficient. We are very grateful for their help. More

Gregory Hammann was amazing and very helpful. Great customer service!!!! Would definitely recommend him to friends and family. Great customer service!!!! Would definitely recommend him to friends and family. More

Always receive great customer service. Love how detailed they are with the services they will preform. They reach out to make sure I have everything I need. Even receive a video of my Love how detailed they are with the services they will preform. They reach out to make sure I have everything I need. Even receive a video of my engine at the end of any service. Do not try to up-sale More

The promised service time was not confirmed. The coordinator was very good on the things that should be done the next service. The price was reasonable. I would like to come back again for the n The coordinator was very good on the things that should be done the next service. The price was reasonable. I would like to come back again for the next service. More