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AutoNation Toyota Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.6
2,054 Reviews
For Cerritos residents, there is no better place for Toyota cars and SUVs than AutoNation Toyota Cerritos. Our expansive showroom is located just across from Los Cerritos Center at the Cerritos Auto Square. Featuring one of the largest inventories of new and used Toyota models in town, we are sure to have the perfect vehicle for you! Visit our showroom in-person or online and schedule a test drive today.
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18700 Studebaker Road

Cerritos, CA

90703

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Showing 2,054 reviews

July 25, 2023

Excellent service, fast and professional , all the people work on the service are respectful and efficient. More

by Marcelo1685
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Gonzalez
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Jul 28, 2023 -

AutoNation Toyota Cerritos responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 24, 2023

Cerritos Toyota auto nation dealer is very nice. because there staff is helpful,mainly vehicles services very good. More

by Ramchandra Rimal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Some things else I forget
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Jul 27, 2023 -

AutoNation Toyota Cerritos responded

Ramchandra, we really appreciate your feedback! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 24, 2023

nice service, very professional, questions I ask answers that I receive really good, I really love it. More

by rosal1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
stefanni
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Jul 27, 2023 -

AutoNation Toyota Cerritos responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

July 23, 2023

A++++ service, will definitely return in the future for the friendly staff , and clean facility More

by rodolfo figueroa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kwon
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Jul 25, 2023 -

AutoNation Toyota Cerritos responded

Hi Rodolfo, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 23, 2023

Went in for regular maintenance. Oil change and inspection with NO tire rotation. Not only should they have known not to, and they knew not to previous times, i specifically told th More

by Salvador
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
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Jul 25, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (562) 802-4000. We hope to hear from you.

July 23, 2023

The service department is great. Cashiers are in need of customer service training. Otherwise, typical dealership. More

by robstrange667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember.
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Jul 25, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2023

Bijan was very nice and easy to work with. He gave me great communication and worked with me very much to get the car I wanted. Thank you! More

by jameshenry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan & Saul
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Jul 25, 2023 -

AutoNation Toyota Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2023

Big and impersonal Unilaterally makes appointments for customers Mediocre customer lounge Unable to answer basic questions about warranty More

by sinetag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel
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Jul 25, 2023 -

AutoNation Toyota Cerritos responded

Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 802-4000 to discuss what we can do to help.

Jul 26, 2023 -

sinetag responded

I had already done that prior to responding to this survey.

July 21, 2023

The dealer location clean and big. Also active and busy. The staff very friendly and polite. More

by polet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali alghafir
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Jul 26, 2023 -

AutoNation Toyota Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

July 21, 2023

Ricardo gave us great customer service, showed us options and moved us along the process smoothly. More

by mssheets
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Acuna
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Jul 26, 2023 -

AutoNation Toyota Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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