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AutoNation Toyota Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.6
2,054 Reviews
For Cerritos residents, there is no better place for Toyota cars and SUVs than AutoNation Toyota Cerritos. Our expansive showroom is located just across from Los Cerritos Center at the Cerritos Auto Square. Featuring one of the largest inventories of new and used Toyota models in town, we are sure to have the perfect vehicle for you! Visit our showroom in-person or online and schedule a test drive today.
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18700 Studebaker Road

Cerritos, CA

90703

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Showing 2,054 reviews

August 10, 2023

Excellent Service and completed in a reasonable amount of time. Kinda expensive though. Two more words. More

by joel.zarbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kwon
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Aug 10, 2023 -

joel.zarbo responded

David took great care of me. Semper Fi

August 10, 2023

Friendly staff and cleaned facilities. Staff talked you what service you going to have done on your car and any other service you may need. More

by tallowbeef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do remember
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Aug 13, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 10, 2023

Overcharging by 400%, $1,527. 91 + tax for an alternator replacement and $250 + tax for the 1 month old battery that did not need replacing. And when I didn’t want them to do i More

by Sorin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not the service advisor fault
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Aug 14, 2023 -

AutoNation Toyota Cerritos responded

Hi Sorin, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (562) 802-4000 to discuss what we can do to help.

August 08, 2023

We were exhausted coming from Jeep HB. Matthew made it effortless and painless to test drive and purchase here. Great attitude and answer every question we had. More

by maggie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew
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Aug 11, 2023 -

AutoNation Toyota Cerritos responded

Hi Maggie, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2023

Great customer service and very quick service. Very user friendly and the service done on the car is perfect. More

by Julien Villanueva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Aug 11, 2023 -

AutoNation Toyota Cerritos responded

Hi Julien, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 07, 2023

They were efficient and explained everything clearly to me. The service was done in a reasonable length of time. And I appreciate the free car wash. More

by pattybene
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Aug 11, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 06, 2023

We made an appointment w/Lynn online JUST TO TEST DRIVE a modest vehicle to see if it was comfortable for my husband. Salman took us for the test drive and unfortunately, the car was not a fit. However a f More

by drakusmom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salman, Jose (finance), Lynn
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Aug 08, 2023 -

AutoNation Toyota Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 06, 2023

Convenient, close to everything. Been going to this dealer for years. Pretty helpful with what I needed More

by geline_1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure
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Aug 11, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 05, 2023

Good service Service was good from sale manager and salesman take care of everything we need More

by reyeshenrym
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven and Bijan
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Aug 09, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 04, 2023

great experience - Michelle took care of all my highlander needs and will look to work with bher again in future More

by billnbeth96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Aug 08, 2023 -

AutoNation Toyota Cerritos responded

Thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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