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AutoNation Toyota Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.6
2,054 Reviews
For Cerritos residents, there is no better place for Toyota cars and SUVs than AutoNation Toyota Cerritos. Our expansive showroom is located just across from Los Cerritos Center at the Cerritos Auto Square. Featuring one of the largest inventories of new and used Toyota models in town, we are sure to have the perfect vehicle for you! Visit our showroom in-person or online and schedule a test drive today.
Contact Dealership

18700 Studebaker Road

Cerritos, CA

90703

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Showing 2,054 reviews

September 12, 2023

Bianca at service desk was awesome! !! Verby friendly and helpful. She called as soon as my car was ready and explained things well ⭐️⭐️⭐️⭐️⭐️ More

by Reneemckibben
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
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Sep 16, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 12, 2023

I regularly take my vehicle to this location for maintenance and I have not been disappointed. More

by Lstaylor22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca Medrano
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Sep 17, 2023 -

AutoNation Toyota Cerritos responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

September 11, 2023

Easy and Relaxed experience. Would have appreciate a little more detailed review of the actual car we were purchasing but those were minor details. More

by sbova5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
calvin ; eric
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Sep 15, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (562) 802-4000 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 10, 2023

Excellent and Nice Customer Service Delivered By Service Supervisor. She explained very well about my upcoming vehicle maintenance needs. More

by grana1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayumi Jullan
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Sep 13, 2023 -

AutoNation Toyota Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 10, 2023

This dealer has gifted me with my very first car and my new dream car. I had managed to snag my 2022 GR86 with them. Everything from its quality to performance has exceeded my expectations. Even with it be More

by nix0735
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Quizon, Samila Alemic
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Sep 13, 2023 -

AutoNation Toyota Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

September 10, 2023

Angel he did a great job on my car he was very friendly and really. Efficient More

by Facundocabron11
Recommend Dealer
Yes
Employees Worked With
Angel Martinez
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Sep 13, 2023 -

AutoNation Toyota Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

September 09, 2023

I have been coming to this dealer location for years. And the corporate customer service has really gone down. Hill, there's no more car washes. There's no more free water, there's no more complimentary More

by belaboo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jairo
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Sep 12, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (562) 802-4000 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 07, 2023

Gregory Hammann and Mark Amini were great and treated us like family. We will be coming back again for our next Toyota. No reason to go anywhere else. More

by Shekoofehsadeghi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Hammann, Mark Amini, Rafeek Samann
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Sep 09, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2023

Since purchase of the car all we did was to go the service car had so many parts that needed to be replaced still the car would not run at its best called sales several times looking for James but nev More

by kavita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Hussein
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Sep 11, 2023 -

AutoNation Toyota Cerritos responded

Hi Kavita, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (562) 802-4000 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Sep 12, 2023 -

kavita responded

Thank you for responding back. Tried to call the number provided looking for the general manager but was sent to a voicemail. Left message to call me back or email me back. Hopefully someone does respond back to my call. Thank you Kavita

Oct 02, 2023 -

kavita responded

Hello Andrea Trying to reach you regarding replacing the car I purchased. As of today 10/02 I have not heard from the sales department I left you a voice message today Hope to hear from your good office Mrs Marquez

September 07, 2023

AutoNation oyota Cerritos service is far excellent in delivering customer satisfaction. I've been their customer.since 2010 and I am so happy and satisfied with their service in all my Toyota cars from More

by jondc_md
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kwon
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Sep 11, 2023 -

AutoNation Toyota Cerritos responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Cerritos! Don't hesitate to call us if you ever need anything. Be safe on the road!

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