AutoNation Toyota Cerritos

after a year searching for sienna van the model, color and deal i wanted finally got it. Jason Nguyen was able to communicate with me through the whole process. let me know when the vehicle is ready to vi and deal i wanted finally got it. Jason Nguyen was able to communicate with me through the whole process. let me know when the vehicle is ready to view. my trade in was reasonable. pretty happy with the whole process More

I had the best customer service with Michelle at Toyota. Thank you so much for being so helpful and answering all of my questions and keeping me in the loop. I also had the privilege of working with the bod Thank you so much for being so helpful and answering all of my questions and keeping me in the loop. I also had the privilege of working with the body shop. I believe his name was Travis, he was also very nice and helpful and offered the best customer service. I felt they both went above and beyond to help me and kept me in the loop with my Toyota Rav 4. The environment is also very clean and well organized. More

Thanks for the recent servicing of my car. Daniel Araujo was very helpful and courteous. Daniel Araujo was very helpful and courteous. More

Took my truck in for a scheduled oil change. Took two hours for them to get the truck on a lift. Received a call stating that two screws on the factory skid plate were stripped and I would have Took two hours for them to get the truck on a lift. Received a call stating that two screws on the factory skid plate were stripped and I would have to pay to replace them. The truck has only ever been serviced by Toyota technicians, which means the last tech stripped the screws, not me. Have to argue with the manager to get them to replace the screws at no cost to me. When the truck was first returned to me after completing the oil change, it was clear that the skid plate was removed off the vehicle and poorly reinstalled, screws and bolts were all loose or not even in all the way, with additional damage to the skid plate from breaking off the screw heads of the stripped screws. Had to get the manager out of his office to look at the truck. They sent it back and reinstalled the skid plate properly but some screws were still found loose. Also I found my tires over inflated after the service. Usually have good experiences with this service center but for whatever reason, it seems the service technicians are being careless with their work. What should have been a two hour service turned into 4 very frustrating hours. More

It’s a good dealer but I wouldn’t say the best. They don’t meet up with my expectations and I’m sure that more than a few customers think the same however they strive to keep you happy so for that They don’t meet up with my expectations and I’m sure that more than a few customers think the same however they strive to keep you happy so for that I’m grateful. More

Excellent service and made the whole process stressful and easy. Thank you Brenda for assisting and being helpful. Brenda and her team helped me get a great rate and made the whole process very smooth. Br and easy. Thank you Brenda for assisting and being helpful. Brenda and her team helped me get a great rate and made the whole process very smooth. Brenda went an extra mile and helped annswering all of our questions at anytime of the day. Awesome prices, would definitely come back again. More

great service, friendly employees,and the wait was shorter than what they had antipated! great! shorter than what they had antipated! great! More

The service of Toyota dealer was totally wonderful Gregory and Samuel Eren. Thank you so much for your patience and thank you once again for everything and I am super happy with my new car Hyundai Vel Gregory and Samuel Eren. Thank you so much for your patience and thank you once again for everything and I am super happy with my new car Hyundai Veloster!!! 👍🏻 ⭐️⭐️⭐️⭐️⭐️ More

They care for their customers, always on time when you have an appointment, and have all the answers have an appointment, and have all the answers More

David Kwon was easy to communicate and assist with the services I needed! If you need a service advisor, go to him! services I needed! If you need a service advisor, go to him! More