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AutoNation Toyota Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.6
2,088 Reviews
For Cerritos residents, there is no better place for Toyota cars and SUVs than AutoNation Toyota Cerritos. Our expansive showroom is located just across from Los Cerritos Center at the Cerritos Auto Square. Featuring one of the largest inventories of new and used Toyota models in town, we are sure to have the perfect vehicle for you! Visit our showroom in-person or online and schedule a test drive today.
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18700 Studebaker Road

Cerritos, CA

90703

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Showing 2,088 reviews

November 06, 2023

Service good but cost is high. Customer service were friendly and easy process to make appointment. More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasandra
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Nov 08, 2023 -

AutoNation Toyota Cerritos responded

Hi Jenny, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 05, 2023

I came to Toyota Cerritos because I needed and Oil change. The last time I came here about 6 months ago I really liked their service. We found the same person that took care of us the last time and he More

by Edith Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oswaldo Zamora
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Nov 07, 2023 -

AutoNation Toyota Cerritos responded

Hi Edith, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

November 05, 2023

Always great service at the dealer been there many times employees are friendly and with excellent customer service. More

by Plebe_67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Araujo
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Nov 08, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 05, 2023

Good dealership. The service done on my car was good. There were no negative issues. More

by gardening1a
Workmanship
Recommend Dealer
Yes
Employees Worked With
Edmunds
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Nov 08, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 04, 2023

Well your manager have bad attitude an no goo customer service an not hep nice I have bad experience with one More

by Louis Cruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kaila
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Nov 04, 2023 -

Louis Cruz responded

Yes no good service with the manager mark

Nov 04, 2023 -

Louis Cruz responded

Not nice

Nov 04, 2023 -

Louis Cruz responded

U guys need discipline him

November 03, 2023

Like the new chairs, but wish there were more work stations with outlets. But great overall! More

by pm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Nov 06, 2023 -

AutoNation Toyota Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2023

Always had a great expierience with Service Department. But I have a little issue with the dealership. My spare Keys hasn’t arrive yet… Its been 10months. More

by rellie4571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant Remeber
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November 02, 2023

I enjoy the service at the dealership. However, after getting my car service the check engine light was still on More

by travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
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Nov 02, 2023 -

travis responded

hello

November 02, 2023

I was quoted a price for an oil change the previous day. When I go the day after, the price increased. I had just changed my engine air filter by myself and they told me I needed a new filter. I was told it More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kassandra
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Nov 05, 2023 -

AutoNation Toyota Cerritos responded

Hi Kevin, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. If you are willing, please call our General Manager at (562) 802-4000 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

November 01, 2023

This is the second time I bought a car from this dealership. The sales person Patrick is awesome. However, I spent almost 3 hours at dealership for a simple cash deal! The deal has been confirmed on More

by bob10cn
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Patrick, He is very nice and porfessional!
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Nov 03, 2023 -

AutoNation Toyota Cerritos responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 802-4000 to discuss what we can do to help.

Nov 03, 2023 -

bob10cn responded

I have got the car, you sold the car. I don't see any "ways" to turn my experience around.

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