AutoNation Toyota Cerritos

My experience at Auto Nation Toyota with Jesus being a first time buyer was excellent. He was well informed on the vehicle & was able to clearly explain the vehicle's features and how to use them. He had first time buyer was excellent. He was well informed on the vehicle & was able to clearly explain the vehicle's features and how to use them. He had great customer service, manners, and etiquette. I recommend him to anyone looking for a great salesman! More

Thank you Jason Nguyen! Highly recommended dealership. We’re so happy with our New Toyota!!! Highly recommended dealership. We’re so happy with our New Toyota!!! More

I am disappointed because Toyota Dealership schedule me to come in to have the airbags on my Toyota replaced. They asked if I wanted to wait while they replaced the airbags. I waited in the waiting room to come in to have the airbags on my Toyota replaced. They asked if I wanted to wait while they replaced the airbags. I waited in the waiting room for a long time. I kept checking to see if they were done. After about two hours, when I asked again, they said the car was ready to pick up. They did not have the airbags in stock, they would need to order them. A loss of gas and my time. So disappointing. More

The customer service in the sales department was outstanding. The finance department did their job but did not add anything to my positive experience at all. Weather I got a great deal or not I felt outstanding. The finance department did their job but did not add anything to my positive experience at all. Weather I got a great deal or not I felt good about my purchase which is important to me. I was given what I needed to feel comfortable walking away with a pleasant feeling that I was listening to and taken care of. I will more than likely return and recommend this dealership. More

Great experience! Ali was the best! Sale was smooth and manager Tom did great with our trade in! Ali was the best! Sale was smooth and manager Tom did great with our trade in! More

Tristan was great and was very professional. Thank you to him and Tom Cruz for the great Customer service. Thank you to him and Tom Cruz for the great Customer service. More

When I decide to buy a new car, I went to different dealers and I finally check Toyota of Cerritos. The vendor was very nice and found the car I was locking for. The bad news we went with guy in charg dealers and I finally check Toyota of Cerritos. The vendor was very nice and found the car I was locking for. The bad news we went with guy in charge of the paper work, he offered me a lot warranties and on the beginning I accepted because I was exited by my new car. After I reviewed all paper work I realized most of the warranties had no sense , because my insurance cover them. I went to the dealer ship and I ask for they remove these warranties, they said I need to wait 45 days to be removed. I wait for 75 day and call to accounting department but only some was removed. I still calling and they said I CAN'T cancel these warranties . Now I have car valued $28000.00 and I have to pay 51000.00 because the dealer offer something you don't need it. They are a fraud. More

We purchased a new Toyota with Ali yesterday. The experience was easy and comfortable. They are very patient and helpful without being pushy. They seem to care about customer satisfaction. The ca The experience was easy and comfortable. They are very patient and helpful without being pushy. They seem to care about customer satisfaction. The car is beautiful! More

Great service and extremely helpful. Ramiro answered all of my questions. Highly recommended the Cerritos location. Ramiro answered all of my questions. Highly recommended the Cerritos location. More

JOSH LOPEZ HE IS AND EXCELLENT SALES AND REALLY GOOD PERSON I RATED HIM WITH A 10 PLUS PERSON I RATED HIM WITH A 10 PLUS More