AutoNation Toyota Cerritos

Brian is an asset to your dealership. He make sure that the vehicle is ready when we arrived and no surprises on the number we agreed over the phone. He is amazing, kind and helpful. We He make sure that the vehicle is ready when we arrived and no surprises on the number we agreed over the phone. He is amazing, kind and helpful. We are highly recommending him when you visited the Auto Nation Toyota Cerritos. More

My experience was great, the sales person and finance manager were both great and made my purchase so easy manager were both great and made my purchase so easy More

My sales associate was very polite and patient. He was eager to assist us with every concerns and questions. He was eager to assist us with every concerns and questions. More

Brenda & Albert we’re very helpfu, and Knowledgeable easy car buying experience definitely would recommend car buying experience definitely would recommend More

The managers on the floor (an Asian guy and an Armenian guy) were the stereotypical sleazy sales representatives that, as Gen Z would say, gave me the ick. On the other hand, Adam, the representative w guy) were the stereotypical sleazy sales representatives that, as Gen Z would say, gave me the ick. On the other hand, Adam, the representative who assisted us with our car selection, was knowledgeable and not at all pushy. He patiently showed us various options until we found one we liked. He even installed our roof racks and accessories before we drove off. I highly recommend working with him. Be prepared to spend a whole day there, as they will keep trying to upsell until there’s nothing left to sell. Keep negotiating—understand that it's a game, and you should play along. Also, make sure you know what the MSRP is on the car so you know how to negotiate. Good luck! Happy car shopping! More

Brenda was amazing! !!!! Worked with me to get me into my perfect vehicle. I would recommend this dealership to absolutely anyone! :) !!!! Worked with me to get me into my perfect vehicle. I would recommend this dealership to absolutely anyone! :) More

Excellent and efficient service. Kept promise. Upfront and transparent. Knowledgeable and professional. Would use them in the future. Kept promise. Upfront and transparent. Knowledgeable and professional. Would use them in the future. More

Very helpful and helped worked with my budget. Brenda was very kind and helped me but my first new car. Brenda was very kind and helped me but my first new car. More

Best dealer I been to, excelente costumer service Best price on my new Toyota Corolla. I recommend Alli A. To all my friend and family. Thank you 😊 for all your support price on my new Toyota Corolla. I recommend Alli A. To all my friend and family. Thank you 😊 for all your support More

Brian Tan was very helpful over text and phone calls before we came in to see the car we purchased. The car condition was as shown in the Carfax and the photos and the price was right! They didn't try t before we came in to see the car we purchased. The car condition was as shown in the Carfax and the photos and the price was right! They didn't try to add on any extra fees or accessories we didn't want. I don't feel like the level of service in the actual dealership was up to my expectations. We weren't offered water, or checked on during our long wait for the finance department to be ready for us. We weren't actually spoken to all that much once we got there. I'm used to dealership experiences where employees make you feel like they are happy to have you in, but this all just felt very transactional. Then, the man in the finance office was trying to convince us that we weren't experienced enough to do any maintenance on our own when offering us a service contract. I explained that we purchased a non-hybrid gas powered vehicle on purpose. He doesn't know anything about our personal mechanic or our family's skill set, yet he said he thought we should "let the experts do what the experts do". We even asked if there was a specific reason that our year and model should only be handled by Toyota. I understand it is his job to sell us on things like service contracts, but it rubbed us the wrong way because his wording and delivery felt very condescending. More