Back

AutoNation Toyota Cerritos

Cerritos, CA

4.6
2,054 Reviews
For Cerritos residents, there is no better place for Toyota cars and SUVs than AutoNation Toyota Cerritos. Our expansive showroom is located just across from Los Cerritos Center at the Cerritos Auto Square. Featuring one of the largest inventories of new and used Toyota models in town, we are sure to have the perfect vehicle for you! Visit our showroom in-person or online and schedule a test drive today.
Contact Dealership

18700 Studebaker Road

Cerritos, CA

90703

Directions

By Type

Showing 2,054 reviews

November 04, 2023

Well your manager have bad attitude an no goo customer service an not hep nice I have bad experience with one More

by Louis Cruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kaila
Nov 04, 2023 -

Louis Cruz responded

Yes no good service with the manager mark

Nov 04, 2023 -

Louis Cruz responded

Not nice

Nov 04, 2023 -

Louis Cruz responded

U guys need discipline him

November 03, 2023

Like the new chairs, but wish there were more work stations with outlets. But great overall! More

by pm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 06, 2023 -

AutoNation Toyota Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2023

Always had a great expierience with Service Department. But I have a little issue with the dealership. My spare Keys hasn’t arrive yet… Its been 10months. More

by rellie4571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant Remeber
November 02, 2023

I enjoy the service at the dealership. However, after getting my car service the check engine light was still on More

by travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
Nov 02, 2023 -

travis responded

hello

November 02, 2023

I was quoted a price for an oil change the previous day. When I go the day after, the price increased. I had just changed my engine air filter by myself and they told me I needed a new filter. I was told it More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kassandra
Nov 05, 2023 -

AutoNation Toyota Cerritos responded

Hi Kevin, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. If you are willing, please call our General Manager at (562) 802-4000 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

November 01, 2023

This is the second time I bought a car from this dealership. The sales person Patrick is awesome. However, I spent almost 3 hours at dealership for a simple cash deal! The deal has been confirmed on More

by bob10cn
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Patrick, He is very nice and porfessional!
Nov 03, 2023 -

AutoNation Toyota Cerritos responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 802-4000 to discuss what we can do to help.

Nov 03, 2023 -

bob10cn responded

I have got the car, you sold the car. I don't see any "ways" to turn my experience around.

November 01, 2023

I received minimal help from the first dealership so I went to Cerritos Toyota AutoNation. Jason was so helpful. He explained my options, listened to my requests, and kept me updated by emails and texts More

by Neh
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason and Eric
Nov 03, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2023

Erevery body was helpful taken good care of my car . and good service from inside the store More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nice young lady and gentle man
Nov 03, 2023 -

AutoNation Toyota Cerritos responded

Hi William, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 31, 2023

I've always owned Toyota's. AutoNation has always come through for me on any issues like recalls or warranties. Just last week they helped me out with my 2010 Prius when the e More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 03, 2023 -

AutoNation Toyota Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 30, 2023

Toyota auto nation I highly recommend if you do look for or ask Steve or Billy they made my purchasing a vehicle very easy and made me feel comfortable thank you guys. More

by eaguilar196519
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Me.Steve and Mr. Billy
Nov 03, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

...
29
...