AutoNation Toyota Cerritos
Cerritos, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I had a great experience purchasing my Lexus NX 250 at Lexus of Cerritos. Jonathan marcial was so nice and welcoming to my daughter and myself. He was attentive and made sure we felt comfortable. This is Lexus of Cerritos. Jonathan marcial was so nice and welcoming to my daughter and myself. He was attentive and made sure we felt comfortable. This is our first time purchasing a Lexus and would recommend others to come to this dealership due to the great customer service. More
Fast and ez to get into Service Advisor. After Vehicle was picked up and arriving home noticed a console message that told me that I need to contact the dealer. I called the dealer and I was After Vehicle was picked up and arriving home noticed a console message that told me that I need to contact the dealer. I called the dealer and I was told to return to the Toyota dealer. I returned and the Service Advisor said he was informed by the mechanic that the console message would go away in a few weeks. (still pending) Dealer performed a tire rotation on my 1 st servicing visit. After getting home noticed that one of the tire valve cover was missing. I returned to the dealer the Service Advisor replaced the missing tire valve cover. My invoice stated the I need to return to the dealer again to replace a loose middle lid console. The Part was not in stock. (still pending) More
I love this dealership because I’m always able to get my car in and out with little inconvenience to me. I can leave it and use a loaner to go about the rest of my day or I can be dropped off at home or wor car in and out with little inconvenience to me. I can leave it and use a loaner to go about the rest of my day or I can be dropped off at home or work and go about my day. They let me know if they find other issues besides the one I’m there for before they begin the work and often I am given good pricing for being a loyal patron. They bay is huge so they can service many cars and typically the wait time doesn’t extend past what I am quoted. I’ve been going here since 2005 when I bought my first Toyota and I will likely Conor ie to do so as long as I own Toyota vehicles. More
Customer service is definitely needs to improve. This how bad it is they can't even say hello. This how bad it is they can't even say hello. More