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AutoNation Toyota Cerritos

Cerritos, CA

4.6
2,054 Reviews
For Cerritos residents, there is no better place for Toyota cars and SUVs than AutoNation Toyota Cerritos. Our expansive showroom is located just across from Los Cerritos Center at the Cerritos Auto Square. Featuring one of the largest inventories of new and used Toyota models in town, we are sure to have the perfect vehicle for you! Visit our showroom in-person or online and schedule a test drive today.
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18700 Studebaker Road

Cerritos, CA

90703

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Showing 2,054 reviews

November 13, 2023

Great service expedited paperwork. Salesman Christian was a lot of help and assisted me through the whole process More

by lcordero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
Nov 16, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 12, 2023

I had a great experience purchasing my Lexus NX 250 at Lexus of Cerritos. Jonathan marcial was so nice and welcoming to my daughter and myself. He was attentive and made sure we felt comfortable. This is More

by geedeloza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan marcial
Nov 14, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 14, 2023 -

geedeloza responded

Thanks again… I just want to say that I also felt welcomed because Jonathan is bilingual and I was able to communicate with him in Spanish and English. As a Latina, I felt more comfortable making my purchase with someone I could relate to. Thanks Again

November 11, 2023

We depend on Toyota’s expertise! Although the time to wait is longer than we think! More

by kaero61na
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefanni Sanchez
Nov 14, 2023 -

AutoNation Toyota Cerritos responded

Hi, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

November 11, 2023

Fast and ez to get into Service Advisor. After Vehicle was picked up and arriving home noticed a console message that told me that I need to contact the dealer. I called the dealer and I was More

by Sparky
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic name not on invoice
Nov 14, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Please call our General Manager at (562) 802-4000 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 11, 2023

Great service! ! Julian is excellent, kept me informed about my car while I waited, quick process. More

by Nope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
Nov 14, 2023 -

AutoNation Toyota Cerritos responded

Hello, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 11, 2023

Well organized and well maintained overall training staff. Stephanie in particular is a very helpful. More

by Liliana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Nov 11, 2023 -

Liliana responded

Stephanie is very good. Would recommend for other consumers. Have not had a smoother process than her.

Nov 11, 2023 -

Liliana responded

Well oriented

November 11, 2023

David at service did a great job taking care of my Tacoma , no appointment but was able to accommodate !! Thxs More

by Jpnelo9324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wong
Nov 14, 2023 -

AutoNation Toyota Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 10, 2023

Horrible service, Horrible service advisor . way overpriced service. Horrible place to take a vehicle for service. More

by motortechengineering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul lee
Nov 13, 2023 -

AutoNation Toyota Cerritos responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (562) 802-4000 to discuss what we can do to help.

November 09, 2023

I love this dealership because I’m always able to get my car in and out with little inconvenience to me. I can leave it and use a loaner to go about the rest of my day or I can be dropped off at home or wor More

by sefifi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bianca
Nov 12, 2023 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 09, 2023

Customer service is definitely needs to improve. This how bad it is they can't even say hello. More

by Zintzun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
They know who the service gentleman name states with the A and the cashier was there at 10am on 11 08 2023
Nov 12, 2023 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 802-4000 to discuss what we can do to help.

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