AutoNation Toyota Cerritos

I wanted a Camry Hybrid and many dealers were charging over MSRP or adding ridiculous levels of extra features. I worked with Brian Columbia (sales associate) and he really did an excellent job. I went t over MSRP or adding ridiculous levels of extra features. I worked with Brian Columbia (sales associate) and he really did an excellent job. I went to this dealership, and they put my name for the car i wanted, and while i waited, Brian kept me in the loop through the entire process. They didn't pressure me into things i didn't want, nor crank the price over MSRP. When my vehicle arrived , the deal was exactly what they promised! It was painless and a no pressure sales experience. I would recommend them to a friend or family. i would return here for my next vehicle. More

Very nice clerk that helped me , they were quick and very helpful and place is very clean and pleasant to visit helpful and place is very clean and pleasant to visit More

I cannot be happier with the great customer service I get from Ali Tremasi! I have been coming for years and he is the only service consultor that I go to. I always feel at ease when I know that he is the on from Ali Tremasi! I have been coming for years and he is the only service consultor that I go to. I always feel at ease when I know that he is the one looking out for my vehicle. Sometimes when waiting on my vehicle I watch how the employees handle their selves. Ali is simply the best! Thanks always. More

The staff is always friendly and with a smile on their face. My service advisor was extremely attentive to my concerns regarding my vehicle. He addressed the other things that needed to be repaired and in face. My service advisor was extremely attentive to my concerns regarding my vehicle. He addressed the other things that needed to be repaired and informed me about a really good oil change promotion going on at the moment. More

My visit with auto nation was pleasant, I was attended with professionalism and taken right away. Showed up at 9:15 am and was done buy 11:45 am. Thank you all for your service. with professionalism and taken right away. Showed up at 9:15 am and was done buy 11:45 am. Thank you all for your service. More

Last time I was there for routine check plus getting my second key for RAV4 after waiting for 10 months. The service technician told me they had the key and the vehicle should be ready to pick up in 4 hour second key for RAV4 after waiting for 10 months. The service technician told me they had the key and the vehicle should be ready to pick up in 4 hours. So when I went back to pick up my vehicle, they told me that they don't have the second key, and I have to comeback again when they have the key again. Not a very pleasant trip. More

Stefanni provided excellent service and was very thorough and process was easy from the start and process was easy from the start More

The salesperson really treated me like a person. He made sure the car I chose was the car for me. When it was time for my routine service, I was notified in a timely manner and the service was great He made sure the car I chose was the car for me. When it was time for my routine service, I was notified in a timely manner and the service was great. I was in and out in record time. Thank you. More

The experience was overall very good. No pressure and had a great trade in deal. Michael was great and explained everything. Couple things that could be better was we saw the sticker pric No pressure and had a great trade in deal. Michael was great and explained everything. Couple things that could be better was we saw the sticker price and the when we sat down, all of a sudden there was added cost for added items like some extra coating, and extra for carpet cleaning that was added to sticker price bumpy like $3k. The other thing was signing took a long time. We recently bought a Prius at another Toyota and there was less waiting. Lastly we did not get our full paperwork such as the trade-in release that the financial person said was in our envelope but wasn’t. I called and after 10 days, no return call yet. More

I always receive excellent service when I visit Toyota a Cerritos the service advisor is very professional and prompt Cerritos the service advisor is very professional and prompt More