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AutoNation Toyota Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.6
2,149 Reviews
For Cerritos residents, there is no better place for Toyota cars and SUVs than AutoNation Toyota Cerritos. Our expansive showroom is located just across from Los Cerritos Center at the Cerritos Auto Square. Featuring one of the largest inventories of new and used Toyota models in town, we are sure to have the perfect vehicle for you! Visit our showroom in-person or online and schedule a test drive today.
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18700 Studebaker Road

Cerritos, CA

90703

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Showing 2,149 reviews

December 02, 2021

Perfect transaction. Everything went smooth. Sales selection, sales person, and finance department handled everything great. Thank you!!! I refer everyone I know to go to AutoNation Toyota Cerritos!!! More

by Mbell90703
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Naderi, Mark Amini
Report | Print
Dec 06, 2021 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future. Drive safe, and we'll see you on the road.

November 22, 2021

Thanks to AutoNation Toyota Cerritos. Finally, got into a new 2022 Toyota with the help of Henry Rodriguez (Fleet Internet Advisor). Henry is trustworthy, honest, and professional. He called me, as soon More

by thomasdr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Rodriguez
Report | Print
Nov 26, 2021 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 06, 2021

Lexus will not honor my warranty and fix my sunroof. They've had my car since Oct 6th. Then notified me on Nov 1st they will not fix my sunroof. It was still under warranty. More

by Thankful215
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dorothy
Report | Print
Nov 08, 2021 -

AutoNation Toyota Cerritos responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (562) 802-4000 -- we hope to hear from you soon.

Nov 09, 2021 -

Thankful215 responded

Hello. I will call @ 11 this morning

November 05, 2021

Brian at Cerritos Toyota is definitely the best salesman we encountered. He was helpful and straightforward. He was also patient despite how long we stayed. Would definitely recommend to anyone. More

by annieolivares194
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Colombian
Report | Print
Nov 08, 2021 -

AutoNation Toyota Cerritos responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Cerritos. Thanks again for the recommendation, and have an amazing day!

November 03, 2021

They slipped a $528 security device into the sales contract without informing me. Two thumbs down to this dealership More

by Jcoledds1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Khamnei
Report | Print
Nov 06, 2021 -

AutoNation Toyota Cerritos responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (562) 802-4000 to discuss what we can do to help.

Nov 06, 2021 -

Jcoledds1 responded

The dealership did the right thing by refunding me the money that I was charged for the security device. Back to two thumbs up for this dealership 👍👍

October 23, 2021

The Service Advisor, Michelle Hernandez, is the best. Take her time and explain what is needed on your vehicle. While I waited I notice how clean the dealership waiting room, showroom floor and vehicle More

by Chocolategirl5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
Report | Print
Oct 26, 2021 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We look forward to your next visit! Take care!

October 17, 2021

Carlos estubo vien pero las demas personas mui mal es todo por Habra no regreso More

by ibarragabriel439
Customer Service
Recommend Dealer
No
Employees Worked With
Carlos
Report | Print
Oct 19, 2021 -

AutoNation Toyota Cerritos responded

Hola, gracias por informarnos sobre este asunto. Llame a nuestro Gerente General al (562) 802-4000 para conocer las formas en que podemos trabajar para resolver estos problemas. Esperamos tener noticias tuyas pronto.

October 08, 2021

Very good service and professional. They take care of my Prius very quick, the parts guys just awesome and respectful. More

by Salsa_pan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts , Juan Herrera, Miguel Moran
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Oct 08, 2021 -

Salsa_pan responded

Thank you for service and parts guys

October 07, 2021

Best experience ever. The guys were great and helpful. Gave me a good deal. I highly recommend Cerritos automation for great deals on vehicles. More

by Mtal.45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Donado , Mark Amini, Sam Bahar, Carlos Calles, Eddie Espana, Danny Soto, Mark Bell
Report | Print
Oct 09, 2021 -

AutoNation Toyota Cerritos responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Toyota Cerritos and we hope to be of service again in the future.

October 05, 2021

Love our New Rav4 Hybrid! Thank you to Sang NGO, Jason Nguyen, Victoria Bayer and Rudy M. Highly recommend More

by jasong9576
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sang NGO and Jason
Report | Print
Oct 09, 2021 -

AutoNation Toyota Cerritos responded

Hi, we really appreciate your positive review! We always strive to provide personable and excellent customer service. Thank you again for the review!

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