AutoNation Toyota Cerritos

Leo was great from the sales part of the transaction, no gimmick, no hassle, clean transaction, and the part I hated the most, Financial, was a complete surprise, Mark did such a great job, like I never saw gimmick, no hassle, clean transaction, and the part I hated the most, Financial, was a complete surprise, Mark did such a great job, like I never saw in my previous purchases at Toyota Autonation, he behave in a professional way, and it was a really fun part of the transaction, kudos to him, since made my day. More

Except when I got there I was 2 in line for appointments, and they took be behind me until I ask Braulio and he came and help me right away, Everything else was great received my CHR in 2 hour working great and they took be behind me until I ask Braulio and he came and help me right away, Everything else was great received my CHR in 2 hour working great the shuttle man was great didn’t get his name he was wonderful driver ,first time experience great except for the appointment line taking others be fore me I didn’t want to be late thank you More

Josh was amazing! Very personal and made sure I was good through the entire process. I was concerned but he made sure I was happy with my decision and purchase. I would definitely recommend Josh Lopez to my through the entire process. I was concerned but he made sure I was happy with my decision and purchase. I would definitely recommend Josh Lopez to my family and friends. More

Wonderful experience. Finished the work ahead of schedule. Carols Lopez was informative without heavy pressure to get work done that could wait. Happy with the results. schedule. Carols Lopez was informative without heavy pressure to get work done that could wait. Happy with the results. More

Service was great and David was awesome call to update on the process of my Highlander and also arrange foe me to get a rental because they needed to keep my SUV overnight. the process of my Highlander and also arrange foe me to get a rental because they needed to keep my SUV overnight. More

Great service. David was excellent. Polite, friendly, professional. He gave us a good deal. Car service finished on time. He called me twice to give me update. Very positive experience professional. He gave us a good deal. Car service finished on time. He called me twice to give me update. Very positive experience More

Awful experience, no hospitality shown to me at this dealership. No complementary water and the vending machines to buy a beverage was out of order. Car wasn't ready to be sold. No communication while w dealership. No complementary water and the vending machines to buy a beverage was out of order. Car wasn't ready to be sold. No communication while waiting for vehicle to be prepared for sale. Car drove awful and test drive was only a few blocks. Wouldn't recommend. More

Armando Garcia provided exemplary service and got my 2017 Sienna done way before the time promised!!! Great experience!! Repeat customer.. Thank you, Ed & Sheila H Sienna done way before the time promised!!! Great experience!! Repeat customer.. Thank you, Ed & Sheila H More

I live in OC and was searching for a new Sienna when I ended up at AutoNation Toyota Cerritos - and I'm SO GLAD I went there. What a Difference!! I can't recommend them enough. Ask for Shaun Munoz! He was ended up at AutoNation Toyota Cerritos - and I'm SO GLAD I went there. What a Difference!! I can't recommend them enough. Ask for Shaun Munoz! He was absolutely Wonderful! Totally conscientious & detail oriented - plus he gave me the VERY BEST DEAL I've ever gotten anywhere! And the manager, Mark Bell, was extremely kind and made everything so EASY & Mark Duffy in Finance was extremely kind and easy to work with as well! (Night & day compared to my last purchase with a different Toyota dealership.) I've leased & bought 19 Toyotas throughout the years and this was absolutely the BEST Deal & Best experience EVER! And what a GORGEOUS Red 2021 Sienna XLE I got. I am just THRILLED! Thank you all SO Much! I’ll not only be back again - I will also refer everyone I know! More

The customer service was excellent and I was helped immediately. They took care of my battery now my vehicle is running perfect. Thanks I appreciate it. immediately. They took care of my battery now my vehicle is running perfect. Thanks I appreciate it. More