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AutoNation Toyota Cerritos

Cerritos, CA

4.6
2,054 Reviews
For Cerritos residents, there is no better place for Toyota cars and SUVs than AutoNation Toyota Cerritos. Our expansive showroom is located just across from Los Cerritos Center at the Cerritos Auto Square. Featuring one of the largest inventories of new and used Toyota models in town, we are sure to have the perfect vehicle for you! Visit our showroom in-person or online and schedule a test drive today.
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18700 Studebaker Road

Cerritos, CA

90703

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Showing 2,054 reviews

August 23, 2021

Samlia was very helpful and had a great attitude will highly recommend to family and friends More

by Sharon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samlia
Aug 27, 2021 -

AutoNation Toyota Cerritos responded

Hi Sharon, thanks so much for the warm recommendation of the team here at AutoNation Toyota Cerritos. Drive safe, and we'll see you on the road.

August 23, 2021

Armando García,Service Department was very professional and courteous during my visit at the service department. He did the extra support by helping me to set up the blue tooth in order to receive phone c More

by mmbpg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando García
Aug 27, 2021 -

AutoNation Toyota Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2021

Almost 4 hours to check and diagnose my car from 12:00 pm till 3:50 pm plus they charge $189.00 for only diagnose the light in my car other dealer like Toyota Downey didn’t charge you for check any light in More

by Mohamedsaleh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jairo Gonzalez
Aug 27, 2021 -

AutoNation Toyota Cerritos responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (562) 802-4000. We'd appreciate the chance to make your experience a positive one.

Aug 27, 2021 -

Mohamedsaleh responded

Hello : thanks for your reply but I tried to call the general manager as he requested from me today many times but I cannot reach him I left for him a message but not reply till now no one discuss with me till now why I give bad review for this dealer ship

August 22, 2021

Big and clean dealer ship but finance officer ( Mr. Bahzad) was so mean, He pressured and rushed me to sign all, we complete all the paper works less than 6 minutes, there was no time to verify what I More

by Ho Tran
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mr.Bahzad
Aug 27, 2021 -

AutoNation Toyota Cerritos responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Cerritos. Please call our General Manager at (562) 802-4000 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 22, 2021

Roger Rodriguez in service went above and Beyond! Was able to schedule my service that worked with my schedule, communicated with me before the service, during the service, and after the service. More

by Roadtme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Rodriguez
Aug 27, 2021 -

AutoNation Toyota Cerritos responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 22, 2021

Great customer service from Jason Nguyen all good and help More

by salsa67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Nguyen
Aug 27, 2021 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 21, 2021

Everyone was nice. They got us in the car we wanted for the payment we wanted. Salesperson knew absolutely nothing about the car I was looking at even though I had an appointment so he had time to research More

by LakersFan236
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
His name is not listed
Aug 27, 2021 -

AutoNation Toyota Cerritos responded

Hello, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

August 20, 2021

I am always happy with the advisor Roger Rodriquez A I am always happy with the advisor Roger Rodriquez A very good person A very reliable person and understand me well the need of a car More

by aejansantos1972
Recommend Dealer
Yes
Employees Worked With
Roger Rodriguez
Aug 27, 2021 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 20, 2021

Nicolas Castaneda is an expert Technician. He is smart, attentive to details, and knows everything about my Toyota vehicles. AutoNation is lucky to have Nicolas! More

by cmoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Aguirre
Aug 27, 2021 -

AutoNation Toyota Cerritos responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Cerritos! If you ever need help, just give us a call. Happy motoring!

August 20, 2021

My service adviser Claudia N is knowledgeable, helpful and efficient. It is always a pleasure. More

by Lucille G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia N
Aug 27, 2021 -

AutoNation Toyota Cerritos responded

Hi Lucille, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Cerritos! If you ever need help, just give us a call. Happy motoring!

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