AutoNation Toyota Cerritos

Service rep, Stephanie was great very polite, but the person she shares office (Carlos) was rude over talking her I could not her what she was saying, I was bothered by that , I was asking her questions person she shares office (Carlos) was rude over talking her I could not her what she was saying, I was bothered by that , I was asking her questions on when the new cars coming in and seems like no one had any information , I mention would like to maybe to a trade in (clueless) look anyway its ok I'll go elsewhere , I always feel since I didn't buy my car from here I'm treated differently , probably my last visit anyway More

Perfect transaction. Everything went smooth. Sales selection, sales person, and finance department handled everything great. Thank you!!! I refer everyone I know to go to AutoNation Toyota Cerritos!!! selection, sales person, and finance department handled everything great. Thank you!!! I refer everyone I know to go to AutoNation Toyota Cerritos!!! More

Thanks to AutoNation Toyota Cerritos. Finally, got into a new 2022 Toyota with the help of Henry Rodriguez (Fleet Internet Advisor). Henry is trustworthy, honest, and professional. He called me, as soon a new 2022 Toyota with the help of Henry Rodriguez (Fleet Internet Advisor). Henry is trustworthy, honest, and professional. He called me, as soon as a suitable vehicle became available, and offered a price I couldn't beat, elsewhere. I recommend Henry for those searching for a transparent transaction. I intended to purchase, outright, but was given extra incentive to go through financing. Eric Mckenzie, in the finance dept., was upfront and efficient. I ended up with a better deal than I had anticipated. Excellent car-buying experience. More

Lexus will not honor my warranty and fix my sunroof. They've had my car since Oct 6th. Then notified me on Nov 1st they will not fix my sunroof. It was still under warranty. They've had my car since Oct 6th. Then notified me on Nov 1st they will not fix my sunroof. It was still under warranty. More

Brian at Cerritos Toyota is definitely the best salesman we encountered. He was helpful and straightforward. He was also patient despite how long we stayed. Would definitely recommend to anyone. we encountered. He was helpful and straightforward. He was also patient despite how long we stayed. Would definitely recommend to anyone. More

They slipped a $528 security device into the sales contract without informing me. Two thumbs down to this dealership contract without informing me. Two thumbs down to this dealership More

The Service Advisor, Michelle Hernandez, is the best. Take her time and explain what is needed on your vehicle. While I waited I notice how clean the dealership waiting room, showroom floor and vehicle Take her time and explain what is needed on your vehicle. While I waited I notice how clean the dealership waiting room, showroom floor and vehicles on lot. I will buy my next car from Cerritos Auto Nation. More

Carlos estubo vien pero las demas personas mui mal es todo por Habra no regreso todo por Habra no regreso More

Very good service and professional. They take care of my Prius very quick, the parts guys just awesome and respectful. Prius very quick, the parts guys just awesome and respectful. More