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AutoNation Toyota Cerritos

Cerritos, CA

4.6
2,054 Reviews
For Cerritos residents, there is no better place for Toyota cars and SUVs than AutoNation Toyota Cerritos. Our expansive showroom is located just across from Los Cerritos Center at the Cerritos Auto Square. Featuring one of the largest inventories of new and used Toyota models in town, we are sure to have the perfect vehicle for you! Visit our showroom in-person or online and schedule a test drive today.
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18700 Studebaker Road

Cerritos, CA

90703

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Showing 2,054 reviews

August 27, 2021

When I took my car in for the recall- the service was performed in a timely manner. I had them change the oil since the car had close to 18,000 miles on it and the service ref told me they recommended c More

by diane.lau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know the names
Sep 03, 2021 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 27, 2021

My truck's service experience was smooth and flawless. Carlos Lopez, my service adviser, was very detailed and up-front. He even gave me a mask when I forgot to bring one since I came back on my bike; he More

by arboleda66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lopez, Carlos
Sep 03, 2021 -

AutoNation Toyota Cerritos responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Cerritos. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2021

MIguel was awesome. He was thorough and explained everything simply. More

by Sashatanai1029
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Moran
Sep 03, 2021 -

AutoNation Toyota Cerritos responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 27, 2021

Thank you for your friendly smiles and help, great job More

by mumsince95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Maldonado
Sep 03, 2021 -

AutoNation Toyota Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 27, 2021

Had an Appointment. It took 3 hours toChange oil and Had an Appointment. It took 3 hours to Change oil and rotate tires. That is too long With an appointment. I was promised doing an appointment would More

by Rburch1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
Sep 03, 2021 -

AutoNation Toyota Cerritos responded

Hi, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help. Take care.

August 26, 2021

The service writer was very friendly.Thank you for your help. More

by LuisBatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia
Sep 03, 2021 -

AutoNation Toyota Cerritos responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

August 26, 2021

Had a 9:40am appointment. I waied 25 minutes past my appointment. A car showed up in the "no appt. Line and was helped before me. More

by Paulbrowne06
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
Aug 26, 2021 -

Paulbrowne06 responded

Had a 9:40am appt. I waited 25 mins. past my appt. A car showed up in the no appt. line and was helped before me. I waited another 10 mins. before help.

August 26, 2021

Service writer gordon li was excellent communication on the statues of my vehicle informed me of future service and why they are recommended. Thank you More

by Jonathan R45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Li, Gordon
Sep 03, 2021 -

AutoNation Toyota Cerritos responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 25, 2021

They didn't wash the car after service. Although the service advisory did get me a $20 discount coupon. Other than that I'm satisfied. More

by probaterealestate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Hernandez
Aug 31, 2021 -

AutoNation Toyota Cerritos responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 25, 2021

Dennis Garcia Chavez is an excellent sales person and wasted no time getting me into exactly the Toyota I was looking for! This was the best car buying experience I have had yet. More

by gregstevenson787
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Garcia Chavez
Aug 31, 2021 -

AutoNation Toyota Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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