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AutoNation Toyota Cerritos
Cerritos, CA
2,085 Reviews
For Cerritos residents, there is no better place for Toyota cars and SUVs than AutoNation Toyota Cerritos. Our expansive showroom is located just across from Los Cerritos Center at the Cerritos Auto Square. Featuring one of the largest inventories of new and used Toyota models in town, we are sure to have the perfect vehicle for you! Visit our showroom in-person or online and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,085 reviews
April 02, 2024
On March 14, 2024 I went in to the dealership to purchase a new 2024 Rav4 Hybrid. I had negotiated the deal online and went in to sign the paperwork. I wanted to put a $20,000 down payment on the vehicle a new 2024 Rav4 Hybrid. I had negotiated the deal online and went in to sign the paperwork. I wanted to put a $20,000 down payment on the vehicle. After starting the paperwork, I was told I could only do $10,000 on a credit card and the rest had to be paid via check. I had not brought a check with me and I was told I had to complete the purchase that day and they would not hold the car for me to return the next day with a check. I was promised that if I paid the rest of my deposit to Toyota Financial before my first payment due date, it would count as part of the down payment and would readjust my payments. I was told multiple times by Brayan Vargas Armenta and Nicholas Martinez this was true and I had nothing to worry about. On March 26, I finally got my account number from Toyota Financial and put another $12,000 down on the car as I was told. When the payment posted, I saw my payments weren't adjusted. I called Toyota Financial and was told I was lied to and it doesn't work that way. When I called AutoNation, I spoke with Tom Cruz, George Kalaya, and James Yates, and told they would look into it. They got back to me today saying that since I made an extra payment (the very one they told me to do) there was nothing they can do other than have me return the car or refinance on my own. They admitted on the phone I was lied to and that they had fired Nicholas Martinez as part of the process, but refused to send me that in writing. They said since I had negotiated too good of a deal, that they could offer me nothing else in return for the troubles they caused me by lying. More
by jaronson86
Employees Worked With
Brayan Vargas Armenta, Nicholas Martinez, Tom Cruz, George Kalaya, James Yates
April 01, 2024
Overall had a great experience at this dealership! I was greeted as soon as I arrived and quickly able to test drive the car I wanted. They even allowed me to put my kennels in the back of the car to I was greeted as soon as I arrived and quickly able to test drive the car I wanted. They even allowed me to put my kennels in the back of the car to see if they would fit. After test driving, I was quickly able to work out a deal and get the financing i wanted. Everything about the process was very smooth. All in all it took about 3 hours for me to go from test driving to driving off the lot with my new car. More
by searrez
Employees Worked With
Jonathan Lino
March 31, 2024
We’ve purchase three vehicles from this dealership and have not been disappointed. They’ve worked with us every time. Service is friendly and efficient. Adam helped us the last time and he’s GREAT! Ask fo have not been disappointed. They’ve worked with us every time. Service is friendly and efficient. Adam helped us the last time and he’s GREAT! Ask for him. -Veronica More
by Vero
Employees Worked With
Adam Ramirez
March 29, 2024
Had the best experience at Cerritos Toyota Autonation. From the moment we stepped into the building, received nothing but exceptional customer service from Hussein. We were handed off to Rafael, who made From the moment we stepped into the building, received nothing but exceptional customer service from Hussein. We were handed off to Rafael, who made our finance process easy and quick. We had the pleasure to meet the finance director, Georges, who made sure we were being taken care of. We will definitely be referring our friends and family to come here! More
by Karla
Employees Worked With
Rafael- finance
March 25, 2024
It’s our fifth New Toyota purchase from AutoNation Toyota Cerritos. Extremely happy with customer service here. Thank you AutoNation Toyota Cerritos! Thank you to Jason Nguyen, JC Ortiz and Rudy Mazas all ma Cerritos. Extremely happy with customer service here. Thank you AutoNation Toyota Cerritos! Thank you to Jason Nguyen, JC Ortiz and Rudy Mazas all managers here. Highly Recommend dealership. We love AutoNation thank you again Jason Nguyen More
by GinnDoyy12
Employees Worked With
Jason Nguyen
March 24, 2024
Gregory Hammann and Carlos gave us outstanding service Patient and got us the most bang for our buck!! We love our new car and our family will be safe and comfortable!! Thank you!! Patient and got us the most bang for our buck!! We love our new car and our family will be safe and comfortable!! Thank you!! More
by Leslienakahara
Employees Worked With
Gregory
