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AutoNation Toyota Buena Park - Service Center

Buena Park, CA

4.4
510 Reviews

510 Reviews of AutoNation Toyota Buena Park - Service Center

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September 03, 2023

No one seem to be very motivated to be at work. The advisor was nice. The first person I was in contact with as I drove into your service department did not speak English and didn't know hope to More

by Richardjasojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unk
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Sep 06, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (714) 627-5562 to discuss what we can do to help.

August 29, 2023

Good service and a good service representative. My only complaint is that I did not get a car wash with the service. This is my first Toyota. My previous Acura and BMW services always included a co More

by jphenkes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Sep 03, 2023 -

AutoNation Toyota Buena Park responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do! Please don't hesitate to reach out if there's anything additional we can do for you.

August 25, 2023

Great service. Smooth process. Yehia was great. He was friendly, knowledgeable, and resourceful while providing services and recommendations. More

by SFR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yehia Eljendi
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Aug 25, 2023 -

SFR responded

Great service. Smooth process. Yehia was great. He was friendly, knowledgeable, and resourceful while providing services and recommendations.

Aug 30, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 24, 2023

The service was done quickly, the remodeled dealership is beautiful and the Service Advisor was very attentive and courteous. Best experience having my car serviced! More

by glowmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Cadena
Report | Print
Aug 29, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 21, 2023

This wasn't my usual dealership but they took care me just like it was. More

by chrystalmiller2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Report | Print
Aug 25, 2023 -

AutoNation Toyota Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 20, 2023

Your technician doesn't found my car problem. N advisor said when can I get the part. More

by jongsoo park
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Advisor/ sang choi
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Aug 28, 2023 -

AutoNation Toyota Buena Park responded

Hi Jongsoo, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (714) 627-5562. We look forward to hearing from you.

August 17, 2023

So far, their service is still fine. They recommend something unnecessary services on my car. More

by ndnism28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Report | Print
Aug 23, 2023 -

AutoNation Toyota Buena Park responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (714) 627-5562 for further assistance with moving forward. We hope to hear from you in the future.

August 12, 2023

Courteous staff. .good service..i know that my csr is on good hands with Toyota Buena Park. More

by ernestomaclan18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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Aug 15, 2023 -

AutoNation Toyota Buena Park responded

Hello, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

August 10, 2023

By far the best service department I’ve ever used in over 50 years of car ownership. Especially my service advisor Mark! More

by jorelq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service
Report | Print
Aug 14, 2023 -

AutoNation Toyota Buena Park responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 09, 2023

Pleasant to deal with, advisor was on point. Sent us home and picked us up. Good service More

by Supra CF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Report | Print
Aug 14, 2023 -

AutoNation Toyota Buena Park responded

Hello Supra, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

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